Senior Software Engineer - Consumer Experience

StubHub; Los Angeles (CA); Hybrid; USD 200,000 - 275,000; Full time

Job summary

An established industry player is seeking a Senior Software Engineer to enhance the consumer experience for live events. In this dynamic role, you'll tackle complex challenges, design impactful features, and lead innovative projects that delight millions of users. With a focus on collaboration and mentorship, you'll play a key role in shaping the future of ticketing. This hybrid opportunity offers a vibrant work environment, where your contributions are valued and celebrated. Join a passionate team dedicated to redefining live event experiences and enjoy a comprehensive benefits package that supports your well-being and professional growth.

Benefits

Accelerated Growth Environment

Top Tier Compensation Package

Flexible Time Off

Comprehensive Benefits Package

Team-Building Events

Qualifications

• 5-6+ years in software development with focus on consumer products.
• Ability to learn new coding languages and mentor junior engineers.

Responsibilities

• Design, develop, and maintain improvements across StubHub’s platforms.
• Mentor team members and foster a culture of innovation.

Skills

Software Development

Consumer-facing Product Design

Project Ownership

Mentoring

Cross-functional Collaboration

Job description

Senior Software Engineer - Consumer Experience

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

About the Opportunity:

In order to transform how millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you.

This is a hybrid work opportunity located in either New York, NY, Los Angeles OR Aliso Viejo, CA.

About the team

The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub’s mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We are obsessed with understanding our users’ needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale.

What You've Done:

• 5-6+ years of professional experience in software development.
• Previous experience designing and developing features for consumer-facing products.
• A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives.
• Proven ability to learn other coding languages, platforms, frameworks, and tools.
• Experience owning projects from the initial idea all the way to production, and mentoring junior engineers along the way.

What You'll Do:

• Design, develop, test, deploy, and maintain impactful improvements across all StubHub’s platforms and products, resulting in high-quality outcomes.
• Collaborate with team members to ensure best practices across our code.
• Manage individual initiative priorities, deadlines, and deliverables with your technical expertise.
• Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity.

What We Offer:

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
• Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range: $200,000 - $275,000 USD

About Us:

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service