Senior Software Engineer - Cloud & AI Solutions

Verint Systems, Inc.; Indianapolis (IN); On-site; USD 142,000 - 175,000; Full time

Job summary

Verint Systems, Inc. is seeking a Senior Software Engineer to own and drive the development of cloud-based platforms and applications. You will lead design, development, testing, and deployment with a global engineering team, applying CI/CD and AI-enabled workflows to deliver robust CX automation solutions.

The role emphasizes collaboration, architectural governance, and mentoring; the candidate should excel in English communication and cross-functional teamwork in a fast-paced environment.

Qualifications

• Bachelor’s degree in computer science / software engineering (or similar).
• 5 years' experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditing.
• Proven track record of delivery of complex features end-to-end.
• 2 years experience mentoring mid to entry level engineers and influencing technical direction within a cross-functional squad.
• Strong proficiency in Java (Spring Boot, Spring MVC, JPA/Hibernate).
• Solid understanding of RESTful API design, OAuth 2.0/JWT, and microservices patterns.
• Strong working knowledge of relational databases (PostgreSQL, MS SQL, Oracle) including schema design and query optimization. Solid exposure to NoSQL stores (Redis, Elasticsearch, MongoDB).
• 3 years experience consuming LLM APIs, prompt engineering, or integrating AI-powered features into production workflows
• Strong debugging skills of performance/memory leaks/crash/Multi-threaded/Algorithms
• 3 years experience with source control tools (GIT, SVN or similar)
• 3 years experience with containerized runtime environments: Docker, Kubernetes
• 3 years experience with compiling and continuous integration tools like : Eclipse/IntelliJ, Visual Studio, Maven, Jenkins, Artifactory or other continuous integration/build/static code analysis tools
• Excellent teamwork, self-learner and self-managed
• Strong interpersonal skills, high communication skills
• Clear and concise written and verbal communication in English; comfortable presenting technical plans to engineering and product stakeholders

Responsibilities

• Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture and performance
• Distill requirements from feature level into implementation level tasks
• Develop features using best practices and ensure it fits with the architecture for the product
• Ensure the right work is being done - ensure product qualities such as unit tests, automation, throughput, capacities, security & performance will be sufficient
• Ensure design and implementation work meets the stakeholder’s requirements
• Ensure that the feature design is correct for operations, as well as deployment and sustainability
• Support departmental and team initiatives
• Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design
• Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
• Provide technical leadership to less experienced members of the team – mentor, coach, continuous improvement
• Take responsibility for technical implementation and decision making including the delivery of features
• Identify, monitor and resolve feature related issues; escale if individual resolution is not possible
• Review documentation and guides created by more junior members of the team
• Guide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the team
• Ensure stakeholders understand feature architecture
• Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary paths
• Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.
• Prioritize and resolve technical problems and assist others with the same
• Ensure the prioritization of scope (including defects) is understood
• Understand the development process and suggest improvements to it
• Identify areas of technical risk in a feature and options to de-risk
• Support opportunities to address technical debt as part of a release
• Support the design process and ensure it complies with product architecture
• Support planning as regards estimates, dependencies, risk areas, and sequencing tasks

Skills

Java

Spring Boot

Spring MVC

JPA/Hibernate

REST APIs

OAuth/JWT

Microservices

Relational DBs

NoSQL

LLM APIs

Debugging

Git

Docker

Kubernetes

CI/CD

Communication

Teamwork

Education

Bachelor’s degree in computer science / software engineering

Tools

Docker

Kubernetes

Git

Jenkins

Maven

Eclipse/IntelliJ

Artifactory

VS/VS Code

Job description

Verint Systems, Inc. is seeking a Senior Software Engineer to own and drive the development of cloud-based platforms and applications. You will lead design, development, testing, and deployment with a global engineering team, applying CI/CD and AI-enabled workflows to deliver robust CX automation solutions.

The role emphasizes collaboration, architectural governance, and mentoring; the candidate should excel in English communication and cross-functional teamwork in a fast-paced environment.