Senior Software Engineer — Automation for Mass Litigation

ClaimsHero; Miami Beach (FL); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Equity and cash compensation

Unlimited PTO

Flexible work schedules

Job summary

ClaimsHero, a rapidly growing Series A startup, is hiring an Early-Stage Operations Engineer to empower our legal team with scalable automation from intake to filing. You will own critical tooling and workflows, and collaborate closely with the CTO and CPO to set roadmaps and priorities.

You will build reliable systems, tackle high-volume data challenges, and ship agentic workflows that help serve hundreds of thousands of users while maintaining security and data integrity.

Qualifications

• 4+ years of software engineering experience in backend, data-intensive, or workflow automation systems.
• Bachelor's Degree or higher in Computer Science or equivalent discipline.
• Shipped production-scale LLM/ML-backed functionality or agentic workflows and owned them afterward: evaluation, failure modes, cost, and human-in-the-loop placements.
• Hands-on experience with a managed model platform (Snowflake Cortex, Amazon Bedrock, Google Vertex AI, or similar).
• Experience handling sensitive data in regulated or high-trust environments (personal, health, financial, or legal records).
• Applied models to document-heavy workflows, including retrieval, text extraction, and document understanding.

Responsibilities

• Build tools, services, agentic workflows, and automations that carry a client's case from intake to filing.
• Collaborate with CTO and CPO to develop roadmaps and establish priorities.
• Own the process from problem understanding to implementing technical solutions to shipping high quality, reliable systems.
• Support scaling operations to handle tens of thousands of clients.

Skills

Backend development

Data-intensive systems

Workflow automation

LLM/ML-backed functionality

Full-stack capability

Independent work

Collaborative teamwork

Education

Bachelor's Degree or higher in Computer Science

Tools

Snowflake Cortex

Amazon Bedrock

Google Vertex AI

Job description

ClaimsHero, a rapidly growing Series A startup, is hiring an Early-Stage Operations Engineer to empower our legal team with scalable automation from intake to filing. You will own critical tooling and workflows, and collaborate closely with the CTO and CPO to set roadmaps and priorities.

You will build reliable systems, tackle high-volume data challenges, and ship agentic workflows that help serve hundreds of thousands of users while maintaining security and data integrity.