Senior Software Engineer AI-Driven Global Forwarding Remote

C.H. Robinson; Juneau (AK); Remote; USD 130,000 - 180,000; Full time

Job summary

C.H. Robinson is seeking a Senior Software Engineer to join the Global Forwarding team, driving modernization and automation across freight planning, pricing, booking, and execution.

You will provide technical leadership, design scalable solutions, mentor engineers, and explore AI-enabled workflows using large language models and agentic technologies. This role can be based in MN, IL, or Kansas City; remote work is supported with cross-functional collaboration.

Qualifications

• 8+ years of experience developing and implementing commercial software.
• Strong experience designing distributed systems, APIs, services, and integrations across multiple applications or domains.
• Experience with database design and development using relational databases (MS SQL, Oracle), including schema design, stored procedures, performance tuning, and optimization.
• Experience with non-relational databases and modern data-storage patterns.
• Experience with HTTP, REST APIs, event-driven architectures, and asynchronous processing.
• Experience with unit, integration, acceptance, and automated testing strategies.
• Experience with version control systems (ex. Git, GitHub, TFS, etc.)
• Bachelor’s degree from an accredited college or university in Computer Science, Software Engineering, IS, MIS, or other technology degree or minimum 6 years of equivalent work experience and high school diploma/GED

Responsibilities

• Lead the design and development of scalable software solutions that modernize and automate complex workflows across Global Forwarding
• Translate ambiguous business and customer problems into durable technical solutions spanning pricing and rating, carrier contracts, shipment planning and execution, booking, visibility, documents, and operational workflows
• Design and build AI-enabled and agentic solutions that automate repetitive knowledge work, assist with complex decision-making, and reduce manual intervention across the shipment lifecycle
• Identify opportunities to apply large language models, intelligent agents, workflow orchestration, retrieval-augmented generation, and other AI capabilities to real business processes
• Develop AI-assisted workflows that can interpret unstructured and semi-structured information, take appropriate actions across systems, and safely elevate exceptions to people when human judgment is required
• Establish patterns for reliable enterprise AI, including evaluation, observability, human-in-the-loop controls, grounding, security, auditability, and appropriate guardrails
• Experiment rapidly with emerging AI and agentic technologies, validate their business value, and evolve successful prototypes into maintainable production capabilities
• Define interfaces and develop code across applications, APIs, services, data platforms, and shared capabilities; influence architectural direction across multiple product areas
• Partner with product, engineering, operations, and business stakeholders to deeply understand Global Forwarding workflows and identify opportunities for automation, simplification, and improved decision support
• Design solutions for high-volume operational environments where automation, resiliency, performance, and low-touch execution are critical
• Build integrations across a highly interconnected Global Forwarding ecosystem, including internal platforms, APIs, carrier systems, external partners, messaging, and event-driven architectures
• Provide technical leadership across initiatives that span multiple engineering teams and business domains, helping teams align on reusable patterns and common capabilities
• Increase code quality through design reviews, code reviews, automated testing, and engineering best practices
• Optimize, refactor, and reuse existing capabilities to improve performance, maintainability, scalability, and return on technology investment
• Proactively identify performance, reliability, availability, and security risks and drive resolution across multiple systems or product areas
• Write secure software and incorporate security, privacy, and data-governance considerations into traditional and AI-enabled solutions
• Develop and maintain thorough technical documentation, architectural guidance, and reusable engineering patterns
• Estimate software initiatives including dependencies, scope, effort, resources, technical risk, and skill needs
• Maintain deep awareness of emerging technologies and proactively identify where advances in AI, cloud, automation, and software engineering can create meaningful business value
• Mentor and coach software engineers through architecture discussions, design and code reviews, pairing, knowledge sharing, and technical leadership
• Collaborate with engineering and product leadership to unblock teams, resolve complex technical problems, and successfully deliver high-quality software
• Work across organizational boundaries to reduce duplication, strengthen shared platform capabilities, and help evolve a cohesive Global Forwarding technology ecosystem
• Other duties or responsibilities as assigned according to the team and/or country-specific requirements

Skills

C#

.NET

Distributed systems

APIs

CI/CD

AI/ML concepts

Leadership

Git

GitHub

TFS

Tools

Git

GitHub

TFS

Job description

C.H. Robinson is seeking a Senior Software Engineer to join the Global Forwarding team, driving modernization and automation across freight planning, pricing, booking, and execution.

You will provide technical leadership, design scalable solutions, mentor engineers, and explore AI-enabled workflows using large language models and agentic technologies. This role can be based in MN, IL, or Kansas City; remote work is supported with cross-functional collaboration.