Senior Software Engineer

First Citizens Bank; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

First Citizens Bank is seeking a skilled software professional to provide complex technical support for data processing systems. You will analyze, code, test, and implement enhancements in coordination with management, associates, and end users.

The role includes production support and potential guidance of junior analysts. The candidate should have strong experience in .NET, ASP.NET Core, JavaScript, SQL scripting, and PowerShell, with familiarity in ServiceNow and TFS.

Qualifications

• Bachelor's Degree plus 4+ years in software development or equivalent
• High School Diploma plus 8+ years in software development/maintenance
• Experience with full software development life cycle and production support

Responsibilities

• System Enhancement: improve department systems and applications with new modules and testing
• Analysis: evaluate user requests, determine scope and estimates
• Business Support: provide production system support and create technical documentation
• Technical Expertise: manage design, implementation, and evaluation of software
• On-call Support: provide 24/7 on-call coverage on a rotating basis

Skills

C#

ASP.NET Core

JavaScript

HTML5

XML

SQL scripting

PowerShell scripting

TFS

ServiceNow

Education

Bachelor's Degree + 4 years experience

High School Diploma or GED + 8 years experience

Tools

Microsoft Team Foundation Server (TFS)

ServiceNow

Job description

Overview

This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

Overview

This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

Responsibilities & Qualifications

Duties & Responsibilities:

• System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
• Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
• Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
• Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
• On-call Support - Provides 24/7 on-call support via rotations.

Position Specific Skills

• Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and Powershell Scripting
• Advanced experience with Microsft Team Foundation Server (TFS) or similar code repository system
• Advanced experience with ServiceNow or other information technology ticketing system
• Ability to build strong collaborative and productive relationships
• In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
• Ability to be on call 24 hours a day, 7 days a week, on a rotating basis

Qualifications

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Software application development and maintenance

Preferred Education:Bachelor Degree

Preferred Area of Study:Computer Science

Preferred Area of Experience:MS.NET; ASP.NET; SQL Scripting; Powershell Scripting

Required Licenses Or Certifications

Preferred Licenses or Certifications:

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.