Senior Software Engineer

First Citizens Bank; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

First Citizens Bank seeks a software engineer to enhance data processing systems and deliver new features. You will analyze requirements, code, test, and implement solutions in collaboration with management and end users.

The role involves production support, on-call rotations, and documentation to support end users and operations. Strong SDLC experience and modern web tech are preferred.

Qualifications

• Bachelor's Degree or equivalent in software development with 4+ years of experience.
• Strong programming in C#/ASP.NET Core and modern front-end tech.
• Experience with agile/Waterfall SDLC and on-call support.

Responsibilities

• Develops and enhances software and processing capabilities.
• Analyzes, codes, tests, and implements features with end users and management.
• Provides 24/7 on-call support as part of rotations.
• Drafts technical docs and supports production systems.

Skills

C#

ASP.NET Core

JavaScript

HTML 5

XML

SQL Scripting

PowerShell Scripting

Team Foundation Server

ServiceNow

React 16+

Redux

Node.js

Typescript

Jira

Confluence

Gitlab

Docker

Jenkins

Education

Bachelor's Degree in Computer Science or related field

4 years of software development and maintenance experience

Tools

Microsoft .NET

TFS

ServiceNow

Job description

Overview

This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

Responsibilities & Qualifications

Duties & Responsibilities:

• System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
• Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
• Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
• Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
• On-call Support - Provides 24/7 on-call support via rotations.

Position Specific Skills

• Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and Powershell Scripting
• Advanced experience with Microsft Team Foundation Server (TFS) or similar code repository system
• Advanced experience with ServiceNow or other information technology ticketing system
• Ability to build strong collaborative and productive relationships
• In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
• Ability to be on call 24 hours a day, 7 days a week, on a rotating basis

Qualifications

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills

• 8+ years of Front End/UI focused Software Engineer experience
• Solid experience with React 16+, Redux, Mobx Store Management, Node.js, Typescript, ES6, CSS3, CSS Preprocessors, Grid Layout Knowledge, Jest Test
• Very well versed and practical experience with Agile/Iterative delivery methodologies
• Deep love of building elegant, maintainable, well-documented, secure code – Abstracting and refactoring should be a passion, not a chore
• Ability to influence the architecture and design
• Ability to analyze and trouble shoot production issues Experience with TDD and CICD delivery
• Experience with distributed systems and with Micro-services architecture
• Hands-on experience with RESTful web services, web applications, transactional databases
• Experience with enterprise integration services/solutions Experience and exposure to API gateways
• Experience with Jira, Confluence, Gitlab, Docker and Jenkins
• Bonus points for experience with regulated financial organizations

Additional Information

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills

• 8+ years of Front End/UI focused Software Engineer experience
• Solid experience with React 16+, Redux, Mobx Store Management, Node.js, Typescript, ES6, CSS3, CSS Preprocessors, Grid Layout Knowledge, Jest Test
• Very well versed and practical experience with Agile/Iterative delivery methodologies
• Deep love of building elegant, maintainable, well-documented, secure code – Abstracting and refactoring should be a passion, not a chore
• Ability to influence the architecture and design
• Ability to analyze and trouble shoot production issues Experience with TDD and CICD delivery
• Experience with distributed systems and with Micro-services architecture
• Hands-on experience with RESTful web services, web applications, transactional databases
• Experience with enterprise integration services/solutions Experience and exposure to API gateways
• Experience with Jira, Confluence, Gitlab, Docker and Jenkins
• Bonus points for experience with regulated financial organizations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.