Senior Software Asset Management Analyst (SAM)

FTI Consulting; Bowie (MD); Hybrid; USD 65,000 - 115,000; Full time

Job summary

FTI Consulting seeks a Senior Analyst, Software Asset Management to drive the lifecycle management of software assets across the enterprise. You will ensure license entitlements, usage and compliance are tracked via ServiceNow SAMPro, and you will collaborate with IT, Finance, Legal and business units to optimize costs and support audits.

You will also manage vendor true-ups, process PRs/POs, and maintain comprehensive SAM documentation while traveling to client sites and FTI offices as

Qualifications

• Bachelor’s degree in Business, Information Technology, Supply Chain, or related field.
• 3+ years of experience in Software Asset Management, IT Procurement, or a similar role.
• Hands-on experience with ServiceNow SAMPro or comparable SAM tool (e.g., Flexera, Snow, Aspera).
• This role requires travel to clients and FTI offices.
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

Responsibilities

• Maintain and manage software license entitlements in ServiceNow SAMPro, ensuring accurate data and alignment with contractual terms.
• Monitor software usage, identify optimization opportunities, and provide insights to reduce cost and risk.
• Coordinate and support software vendor true-up exercises, including data validation, reporting, and stakeholder communication.
• Serve as a key point of contact for software license audits, compiling and providing necessary documentation and reports.
• Partner with IT, Finance, Legal, and business units to maintain compliance and support lifecycle management strategies.
• Process purchase requisitions (PRs) and purchase orders (POs) for software titles, ensuring proper cost allocation and approval routing.
• Track and follow up on PR/PO approval workflows to prevent delays and ensure timely processing.
• Maintain up-to-date documentation for SAM processes, controls, and key procedures.
• Contribute to continuous improvement initiatives in software asset and procurement operations.

Skills

ServiceNow SAMPro

Software Asset Management

IT Procurement

Data analysis

Excel & PowerPoint

Education

Bachelor's degree in Business, Information Technology, Supply Chain, or related field

Tools

ServiceNow SAMPro

Flexera

Snow

Aspera

Job description

FTI Consulting seeks a Senior Analyst, Software Asset Management to drive the lifecycle management of software assets across the enterprise. You will ensure license entitlements, usage and compliance are tracked via ServiceNow SAMPro, and you will collaborate with IT, Finance, Legal and business units to optimize costs and support audits.

You will also manage vendor true-ups, process PRs/POs, and maintain comprehensive SAM documentation while traveling to client sites and FTI offices as