Procurement Senior Analyst, Software Asset Management (SAM)

FTI Consulting; Bowie (MD); On-site; USD 65,000 - 114,500; Full time

Job summary

FTI Consulting seeks a Senior Analyst, Software Asset Management to oversee the lifecycle of software assets across the enterprise, ensuring licenses, usage, and compliance are tracked via ServiceNow SAMPro.

You will collaborate with IT, Finance, Legal and business units, process PRs/POs, support true-up activities, and drive continuous improvements in SAM and procurement operations.

Qualifications

• Bachelor’s degree in Business, Information Technology, Supply Chain, or related field.
• 3+ years of experience in Software Asset Management, IT Procurement, or a similar role.
• Hands-on experience with ServiceNow SAMPro or comparable SAM tool (e.g., Flexera, Snow, Aspera).
• Travel to clients and FTI offices.
• Authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

Responsibilities

• Maintain and manage software license entitlements in ServiceNow SAMPro, ensuring accurate data and alignment with contractual terms.
• Monitor software usage, identify optimization opportunities, and provide insights to reduce cost and risk.
• Coordinate and support software vendor true-up exercises, including data validation, reporting, and stakeholder communication.
• Serve as a key point of contact for software license audits, compiling and providing necessary documentation and reports, and partner with IT, Finance, Legal, and business units to maintain compliance.
• Process purchase requisitions (PRs) and purchase orders (POs) for software titles, ensuring proper cost allocation and approval routing.
• Track and follow up on PR/PO approval workflows to prevent delays and ensure timely processing.
• Maintain up-to-date documentation for SAM processes, controls, and key procedures.
• Contribute to continuous improvement initiatives in software asset and procurement operations.

Skills

Software Asset Management

IT Procurement

Data analysis

Excel

PowerPoint

Communication

Education

Bachelor's degree

Tools

ServiceNow SAMPro

Flexera

Snow

Aspera

Job description

About The Role

The Senior Analyst, Software Asset Management (SAM) plays a critical role in managing the lifecycle of software assets across the enterprise. This position ensures that license entitlements, usage, and compliance are properly tracked and managed via ServiceNow SAMPro. The ideal candidate brings both analytical and operational capabilities, enabling informed software investment decisions, true‑up preparation, and audit readiness. This role also supports software purchasing processes and facilitates cross‑functional collaboration with IT, Finance, Legal, and business units.

What You’ll Do

• Maintain and manage software license entitlements in ServiceNow SAMPro, ensuring accurate data and alignment with contractual terms.
• Monitor software usage, identify optimization opportunities, and provide insights to reduce cost and risk.
• Coordinate and support software vendor true‑up exercises, including data validation, reporting, and stakeholder communication.
• Serve as a key point of contact for software license audits, compiling and providing necessary documentation and reports, and partner with IT, Finance, Legal, and business units to maintain compliance.
• Process purchase requisitions (PRs) and purchase orders (POs) for software titles, ensuring proper cost allocation and approval routing.
• Track and follow up on PR/PO approval workflows to prevent delays and ensure timely processing.
• Maintain up‑to‑date documentation for SAM processes, controls, and key procedures.
• Contribute to continuous improvement initiatives in software asset and procurement operations.

How You’ll Grow

We are committed to investing and supporting your professional development and have developed a range of programs focused on fostering leadership, growth, and development opportunities. You’ll be assigned a dedicated coach to mentor, guide, and support you through regular coaching sessions and serve as an advocate for your professional growth.

Basic Qualifications

• Bachelor’s degree in Business, Information Technology, Supply Chain, or related field.
• 3+ years of experience in Software Asset Management, IT Procurement, or a similar role.
• Hands‑on experience with ServiceNow SAMPro or comparable SAM tool (e.g., Flexera, Snow, Aspera).
• Travel to clients and FTI offices.
• Authorized to work in the United States on a full‑time basis; this position does not provide visa sponsorship.

Preferred Qualifications

• Strong understanding of software licensing models (e.g., user‑based, device‑based, subscription, perpetual).
• Working knowledge of software audit practices and compliance requirements.
• Proficiency in Microsoft Excel and PowerPoint; experience with data analysis and reporting tools is a plus.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills; ability to interface with technical and non‑technical stakeholders.
• Self‑starter with the ability to manage multiple priorities in a fast‑paced environment.

Equal opportunity employer statement. FTI Consulting is an equal‑opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation

Minimum Pay: $65,000

Maximum Pay: $114,500

Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.