Senior Software Architect — Cloud-Native, API-First AI

NICE Ltd.

Camden (TN)

On-site

USD 150,000 - 190,000

Full time

12 days ago

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Job summary

NICE Ltd. is seeking a Senior Software Architect in the USA to lead architecture for client-facing products and internal platforms. You will design scalable, API-first systems, ship production code, and help steer our conversational AI platform from Sandy, UT.

Expect end-to-end ownership, performance focus, and close collaboration with product and design teams. The role requires 15+ years of software development, strong C# expertise, and leadership to drive architecture and CI/CD practices

Qualifications

BS in Computer Science or equivalent work experience is required.
15+ years of software development experience.
5+ years of software development experience on large scale and high-volume enterprise products.
Strong understanding of developing in C#.
Experience architecting systems for performance and scalability.
Expertise in designing applications using relational and/or non-relational databases.
Working Knowledge of CI/CD
Experience developing RESTful web services
Excellent problem-solving abilities.
Excellent decision-making skills.
Working Knowledge of design patterns.
Working Knowledge of Agile development processes
Strong communication skills
Strong quality orientation
Must possess strong organizational and time management skills.

Responsibilities

Set end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
Partner closely with Product, Design, and Engineering to shape product strategy, scope, and technical execution.
Design and build API-first, cloud-native services that integrate with web clients, internal tools, and external partners.
Own projects end-to-end: architecture, implementation, testing, deployment, monitoring, and iteration.
Develop and maintain scalable, distributed systems with a focus on performance, reliability, and security.
Contribute to the evolution of our conversational AI platform, including messaging pipelines, integrations, and data flows.
Write clean, testable, well-documented code while raising engineering standards through reviews and technical leadership.
Continuously improve development workflows, CI/CD pipelines, and operational excellence.
Identify and resolve performance bottlenecks across application, database, and infrastructure layers.
Identify ways to accelerate overall R&D throughput and quality using leading architectures and standards.
Communicate architecture in an effective and professional manner.
Drive technical decisions, solve tough problems, and coordinate multiple project execution.
Foster a strong teamwork environment and create passion and energy within the team.
Represents self and department with professionalism and competence.