Senior Social Media Analyst - Hybrid, Global Campaigns

salesforce.com, inc.; Indianapolis (IN); Hybrid; USD 65,000 - 92,000; Full time

Job summary

Salesforce is seeking a Senior Social Media Analyst in the Commerce Product Marketing team. This hands-on IC role supports global social strategy and our employee advocacy program, with a hybrid setup requiring three days in the office each week.

You'll design posts in Figma, publish content across platforms, manage a small budget, and help grow the advocacy program while engaging with employees and customers at events.

Qualifications

• 3–5 years of social marketing program experience with measurable results.
• Daily use of Figma and Sprout Social.
• Strong storytelling and written communication for a global audience.
• Excellent cross-team communication and organizational skills.

Responsibilities

• Design social media posts in Figma and perform basic video edits.
• Plan, write, and publish content daily across LinkedIn, Instagram & YouTube via Sprout Social.
• Support organic posts and help manage a small budget to boost reach.
• Grow the employee advocacy program with Salesforce employees and thought leaders.
• Work onsite at events to record/edit videos and interview customers.
• Support Commerce program during Cyber Week with holiday social work.
• Track data and insights to measure post performance and improve results.

Skills

Storytelling

Written communication

Relationship building

Multi-tasking

Global audience understanding

Tools

Figma

Sprout Social

Job description

Salesforce is seeking a Senior Social Media Analyst in the Commerce Product Marketing team. This hands-on IC role supports global social strategy and our employee advocacy program, with a hybrid setup requiring three days in the office each week.

You'll design posts in Figma, publish content across platforms, manage a small budget, and help grow the advocacy program while engaging with employees and customers at events.