Senior Social Media Analyst — Hybrid, Global Impact

Salesforce; Indianapolis (IN); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Salesforce is seeking a Senior Social Media Analyst to join the Commerce Product Marketing team. This hands-on Individual Contributor role supports global social strategy and the employee advocacy program, with a hybrid work model requiring three days in the office each week.

You will design content in Figma, plan and publish daily across LinkedIn, Instagram, and YouTube using Sprout Social, and help manage a modest budget for reach. This role emphasizes storytelling and cross-team collaboration.

Qualifications

• 3–5 years of experience supporting or executing social marketing programs that drive real business results.
• Proficiency using Figma and Sprout Social on a daily basis.
• Strong storytelling with excellent written communication and a global-audience mindset.
• Effective cross-team communication and relationship-building across the company.
• Organized and fast-paced, able to multi-task without losing attention to detail.

Responsibilities

• Use Figma to design social media posts and perform basic video editing so content looks professional and engaging.
• Support planning, writing, and publishing daily content across LinkedIn, Instagram, and YouTube using Sprout Social.
• Support organic posts and help manage a small assigned budget to boost posts needing extra reach.
• Help grow our employee advocacy program, empowering Salesforce employees and thought leaders to share our message.
• Work onsite at events to record and edit videos, interview customers, and find creative ways to engage the community.
• Support our major commerce program during Cyber Week, including holiday-season social media work.
• Track data and community insights to measure post performance, using a test-and-learn approach to improve results.

Skills

Figma

Sprout Social

Social marketing

Storytelling

Written communication

Tools

Sprout Social

Job description

Salesforce is seeking a Senior Social Media Analyst to join the Commerce Product Marketing team. This hands-on Individual Contributor role supports global social strategy and the employee advocacy program, with a hybrid work model requiring three days in the office each week.

You will design content in Figma, plan and publish daily across LinkedIn, Instagram, and YouTube using Sprout Social, and help manage a modest budget for reach. This role emphasizes storytelling and cross-team collaboration.