Senior/SME Systems Administrator — Enterprise IT (Secret)

CACI International Inc; Reston (VA); In loco; USD 90.000 - 190.000; Tempo pieno

Descrizione del lavoro

CA CI International Inc. seeks Systems Administrators (Journeyman, Senior, SME) to support mission-critical enterprise IT systems across domestic and global operations from Reston, VA. You will troubleshoot incidents, manage service requests, and collaborate with Government stakeholders and engineers.

Role requires security clearance and involves desktop support, infrastructure management, and ITSM process improvements while enabling reliable performance of enterprise services.

Competenze

• 3+ years of relevant experience in systems administration.
• Secret clearance required.
• Experience with enterprise IT support and ITSM processes.
• Strong documentation, communication, and problem-solving skills.

Mansioni

• Support Total Ticket Ownership (TTO) throughout the incident and service request lifecycle.
• Provide desktop and end-user systems support for hardware, software, OS, connectivity, and peripherals.
• Manage Government-Furnished Equipment (GFE) and provide limited mobile device support.
• Perform systems and infrastructure administration for workstation, peripheral, and web services infrastructure.
• Install, configure, deploy, and troubleshoot enterprise applications and services.
• Support network operations and monitor incidents in coordination with technical teams.

Conoscenze

Systems administration

Desktop support

ITSM

Incident management

Documentation

Strumenti

Ticketing system

Descrizione del lavoro

CA CI International Inc. seeks Systems Administrators (Journeyman, Senior, SME) to support mission-critical enterprise IT systems across domestic and global operations from Reston, VA. You will troubleshoot incidents, manage service requests, and collaborate with Government stakeholders and engineers.

Role requires security clearance and involves desktop support, infrastructure management, and ITSM process improvements while enabling reliable performance of enterprise services.