Senior SMB Payments Product Lead

Testing Site - JPMC; New York (NY); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Chase is seeking a Senior Product Associate for Small and Mid-sized Business Payments in New York, NY. You will drive end-to-end product life cycles, manage backlogs, write epics and user stories, and collaborate with product and engineering partners to deliver payment solutions for small businesses.

You will partner with Product Managers to identify opportunities via user research, plan release scopes, and ensure product quality through QA and validation.

Qualifikationen

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories, and developing use cases and validation criteria.
• Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
• Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes.
• Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
• Proficient with JIRA, Microsoft Office tools, and Confluence.

Aufgaben

• Partner with the Product Manager to identify new product opportunities that reflect customer and market needs through user research and discovery.
• Plan for upstream and downstream implications of new product features on the overall product experience.
• Write requirements, epics, and user stories to support product development, in coordination with the Product Manager and engineering partners.
• Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
• Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production‑ready, along with production validation.
• Work closely with Product Manager, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.

Kenntnisse

Product management

Product lifecycle

Communication

Analytical thinking

Technical basics

Tools

JIRA

Confluence

Microsoft Office

Jobbeschreibung

Chase is seeking a Senior Product Associate for Small and Mid-sized Business Payments in New York, NY. You will drive end-to-end product life cycles, manage backlogs, write epics and user stories, and collaborate with product and engineering partners to deliver payment solutions for small businesses.

You will partner with Product Managers to identify opportunities via user research, plan release scopes, and ensure product quality through QA and validation.