Housekeeping Manager - MGM Grand

MGM Resorts International; Las Vegas (NV); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel, food & beverage, &

retail and entertainment discounts

Free meals in employee dining room

Free parking on and off shift

Health & income protection benefits

Professional development & volunteerOp

Job summary

MGM Resorts International is seeking a Housekeeping Manager in Las Vegas to oversee the smooth operation of assigned housekeeping areas. You will supervise, train, and assist staff, conduct daily briefings, and ensure rooms and public areas meet standards.

The role requires a High School Diploma or GED, at least 18 years old, and 2+ years in a related field. Weekend and holiday shifts are part of the schedule, with comprehensive wellness and employee benefits provided.

Qualifications

• High School Diploma or GED is required.
• Must be a minimum of 18 years of age.
• 2+ years of experience in housekeeping or related field.

Responsibilities

• Oversee and ensure the smooth operation of the assigned housekeeping area.
• Supervise, train, direct, and assist all employees assigned to the area.
• Conduct daily briefings and schedule meetings with Guest Room Attendants and House Persons.
• Ensure rooms, hallways, lockers, and lobbies are cleaned to department standards.
• Perform daily guest room inspections and visual checks of guest rooms and public areas.
• Monitor staff productivity and address areas below standards with coaching and discipline as needed.

Skills

Leadership

Training

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Housekeeping Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.

THE DAY-TO-DAY:

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

THE IDEAL CANDIDATE:

• High School Diploma or GED Required
• Must be a minimum of 18 years of age
• 2+ Years of Prior Relevant Experience (In related field) Required
• Work varied shifts, to include weekends and holidays Required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world‑class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first‑class accommodations and dining, world‑class entertainment, state‑of‑the‑art meeting and convention facilities, and high‑quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers.

For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.