Senior Site Reliability Engineer — Remote

Visa; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Visa is seeking a Staff Site Reliability Engineer to design, implement, and maintain highly available application services. You will lead complex resilience engineering efforts and guide teams through robust, observable architectures.

This role requires independence, strong technical ownership, and the ability to influence with limited authority. You will run chaos experiments, define reliability standards, and translate incidents into actionable improvements while working in a remote, globally

Qualifications

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years with an Advanced degree or 0 years with a PhD, OR 8+ years of relevant work experience.
• Experience in Kubernetes and related technologies such as Helm, ArgoCD, and Terraform.
• Experience in automating complex tasks and processes using programming languages such as Python, Go, and Java.
• Experience in planning and performing chaos experiments using tooling such as Gremlin, Chaos Toolkit, Litmus, or equivalents.

Responsibilities

• Own complex resilience engineering work across priority services.
• Design, plan, conduct, and report on controlled chaos experiments and game days.
• Establish repeatable chaos testing patterns.
• Define reliability and resilience standards.
• Translate incidents, observed failure modes, SLO misses, and experiment findings into actionable engineering improvements.
• Provide architecture and system‑design guidance to application teams, especially around circuit breakers, load shedding, timeouts, retries, dependency isolation, graceful degradation, observability, alerting, and failure containment.
• Author technical design documents, experiment plans, standards, post‑experiment reports, and improvement proposals.
• Mentor engineers through design reviews, technical guidance, and hands‑on support to raise the reliability capability of the teams they work with.
• Deliver documented resilience standards, reusable experiment templates, clear production readiness criteria, completed pilot experiments, prioritised remediation backlogs, and measurable improvements in the resilience posture of selected customer‑critical services.

Skills

Independent leadership

Problem solving

SRE practices

Chaos engineering concepts

Mentoring engineers

Education

Bachelor’s Degree

Advanced degree (Masters, MBA, JD, MD)

PhD

Tools

Kubernetes

Helm

ArgoCD

Terraform

Gremlin

Chaos Toolkit

Litmus

Job description

Visa is seeking a Staff Site Reliability Engineer to design, implement, and maintain highly available application services. You will lead complex resilience engineering efforts and guide teams through robust, observable architectures.

This role requires independence, strong technical ownership, and the ability to influence with limited authority. You will run chaos experiments, define reliability standards, and translate incidents into actionable improvements while working in a remote, globally