Senior Site Reliability Engineer: Reliability & Automation Leader

M&T Bank; Buffalo (NY); On-site; USD 140,000 - 233,000; Full time

Job summary

M&T Bank is seeking a Senior Site Reliability Engineer to design, implement, and continuously improve scalable platform solutions. You will act as an SME in reliability engineering, driving standards, incident management, and automation across the Software Development Lifecycle.

Responsibilities include leading post-incident reviews, improving observability, and mentoring engineers. Strong collaboration with cross-functional teams and stakeholders is required.

Qualifications

• Expert experience in system design, reliability engineering, and production operations.
• Strong knowledge of SLOs/SLAs and incident management practices.
• Experience with observability tooling and production readiness.
• Cloud experience with AWS or Azure and CI/CD/DevOps practices.

Responsibilities

• Define and drive service reliability standards across platforms.
• Design highly available architectures aligned with scalability requirements.
• Lead incident management, including detection, response, and recovery.
• Drive root-cause analysis to prevent systemic issues.
• Develop observability strategies: logging, monitoring, alerting, tracing.
• Lead automation initiatives for self-healing systems and workflows.
• Review roadmaps with reliability and performance considerations.
• Partner with development, infrastructure, and architecture teams.
• Serve as technical authority for performance and capacity planning.

Skills

SRE practices

Reliability engineering

Automation

Observability

Communication with stakeholders

Education

Associate’s degree

Bachelor’s degree

Tools

AWS

Azure

CI/CD tooling

Job description

M&T Bank is seeking a Senior Site Reliability Engineer to design, implement, and continuously improve scalable platform solutions. You will act as an SME in reliability engineering, driving standards, incident management, and automation across the Software Development Lifecycle.

Responsibilities include leading post-incident reviews, improving observability, and mentoring engineers. Strong collaboration with cross-functional teams and stakeholders is required.