Senior Site Reliability Engineer: Multi-Cloud Infra Leader

Servicenow; Minneapolis (MN); Hybrid; USD 115,000 - 195,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

Equity

Job summary

Veza, now part of the ServiceNow family, is seeking a Staff Site Reliability Engineer to lead critical infrastructure initiatives across the organization. You will architect scalable solutions, navigate ambiguous challenges, and deliver results under tight deadlines in a fast-paced environment.

You’ll collaborate with teams across major platforms and customers. You will drive reliability, implement SRE best practices, and mentor engineers while supporting on-call incident response and

Qualifications

• US Citizenship required — role requires or may require federal security clearance.
• 7+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering.
• Proven track record leading large-scale, cross-team infrastructure projects from conception to production.
• Hands-on experience with major compliance frameworks (SOC 1/2, ISO 27001, FedRAMP) including automation for control implementation.

Responsibilities

• Lead enterprise-wide reliability and infrastructure projects across multiple teams with high autonomy.
• Architect and deploy solutions for Cloud Prem and SaaS customers at scale.
• Develop automation to streamline operations and reduce manual workload.
• Respond to critical incidents, perform root cause analysis, and implement long-term resolutions.
• Provide tier 2/3 technical support to enterprise customers for complex troubleshooting.

Skills

AWS

Kubernetes

Terraform

Linux

Python

Go

CI/CD

Monitoring

Security/compliance

Incident response

Education

BS in Computer Science or related field

Tools

GitOps

CloudFormation

Bazel

CueLang

Job description

Veza, now part of the ServiceNow family, is seeking a Staff Site Reliability Engineer to lead critical infrastructure initiatives across the organization. You will architect scalable solutions, navigate ambiguous challenges, and deliver results under tight deadlines in a fast-paced environment.

You’ll collaborate with teams across major platforms and customers. You will drive reliability, implement SRE best practices, and mentor engineers while supporting on-call incident response and