Senior Site Reliability Engineer - Cloud Platform Automation

NTT DATA North America; Baltimore (MD); On-site; USD 88,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off

Job summary

NTT DATA in Baltimore, MD is seeking a Senior Site Reliability Engineer to design, build, and support scalable, secure cloud platforms. The role combines SRE, cloud engineering, and automation to improve reliability and developer productivity across enterprise apps.

It supports UPS.com services and requires participation in a 24x7 on-call rotation. Responsibilities include managing Akamai-based security and edge services, implementing IaC with Terraform, and driving SRE practices across

Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or related roles.

Responsibilities

• Support and optimize mission-critical UPS.com applications and services.
• Provide production support for Akamai CDN, WAF, bot management, and edge security solutions.
• Manage certificate lifecycle processes, including DigiCert integrations, renewals, and automation.
• Implement and maintain Akamai security policies, malware protection, and performance optimizations.
• Design and operate highly available cloud infrastructure in GCP and Azure.
• Drive SRE practices including SLOs, SLIs, incident management, root cause analysis, and reliability improvements.
• Build and maintain Kubernetes platforms (GKE/OpenShift) and cloud-native services.
• Develop Infrastructure as Code solutions using Terraform and Config Connector.
• Implement CI/CD and GitOps workflows using Azure Pipelines and Argo CD.
• Enhance observability through monitoring, logging, and alerting solutions (Dynatrace, Grafana, Prometheus).
• Automate operational processes using Python, Shell scripting, Ansible, and AI-driven solutions.
• Implement security best practices, including secrets management and policy enforcement.
• Collaborate with cross-functional teams to resolve incidents and improve platform stability.

Skills

SRE

DevOps

Cloud Engineering

Automation

Tools

Akamai

GCP

Azure

Terraform

Kubernetes

CI/CD

GitOps

Argo CD

Dynatrace

Grafana

Prometheus

Python

Ansible

DigiCert

Terraform Config

Job description

NTT DATA in Baltimore, MD is seeking a Senior Site Reliability Engineer to design, build, and support scalable, secure cloud platforms. The role combines SRE, cloud engineering, and automation to improve reliability and developer productivity across enterprise apps.

It supports UPS.com services and requires participation in a 24x7 on-call rotation. Responsibilities include managing Akamai-based security and edge services, implementing IaC with Terraform, and driving SRE practices across