Senior Site Reliability Engineer

GoDaddy Inc.; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Bonus/incentive eligibility

Equity grants

401k and retirement plans

Health benefits

Parental leave

Job summary

GoDaddy Inc. is seeking a Senior Site Reliability Engineer to lead reliability initiatives across the Commerce platform. You will own critical production systems, drive incident response, and partner with cross-functional teams to ensure scalable, secure, and highly available services.

The role emphasises automation, observability, and AI-assisted tooling to reduce toil and speed delivery, with opportunities for growth toward Staff and Principal levels.

Qualifications

• 5+ years operating large-scale production systems in cloud environments.
• Strong AWS, Linux, Kubernetes expertise and infra‑as‑code practice.
• Experience with CI/CD, automation, and modern tooling.
• Track record leading incidents, RCA, and reliability improvements.
• Software/scripting in Python, Go or TypeScript; data-driven decisions.

Responsibilities

• Lead reliability and operational improvement across GoDaddy's Commerce platform.
• Own critical production systems and drive incident response and improvements.
• Design and enhance cloud infra, automation, observability, and deployment platforms.
• Partner with teams to solve complex reliability challenges and manage risk.
• Use AI-assisted tools and data insights to reduce toil and accelerate delivery.
• Mentor engineers and influence reliability practices across teams.
• Contribute to technical direction and improve systems and processes.

Skills

5+ years experience

AWS

Linux

Kubernetes

Python

Go

TypeScript

Observability

Automation

Tools

Terraform

Pulumi

CloudFormation

AWS CDK

SaltStack

Ansible

Job description

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely.

Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

About The Team

The Commerce Site Reliability Engineering team is responsible for the reliability, scalability, and day-to-day operation of the platforms that power GoDaddy’s Commerce ecosystem. We build and operate shared infrastructure, support critical production systems, and partner closely with engineering teams to ensure services remain secure, resilient, and highly available.

As a Senior Site Reliability Engineer, you’ll join a team that values ownership, operational excellence, and continuous improvement. Engineers are empowered to identify problems, drive meaningful change, and influence how reliability is delivered across the broader Commerce organisation. Fromimproving operational maturity and reducing toil to modernising delivery platforms and strengthening incident response practices, this team plays a key role in enabling engineering teams to move quickly and safely.

You’ll work closely with engineers across infrastructure, cloud, security, networking, and application teams while helping shape the future of reliability engineering at GoDaddy. This role offers significant opportunity to broaden your impact, develop technical leadership skills, and grow toward Staff and Principal engineering positions over time.

What you’ll get to do…

• Lead reliability and operational improvement initiatives across GoDaddy’s Commerce platform, helping engineering teams build and operate services safely and at scale.
• Own critical production systems, drive incident response and post-incident improvements, and continuously raise the bar for operational excellence.
• Design, build, and enhance cloud infrastructure, automation, observability, and deployment platforms that improve reliability, scalability, and developer productivity.
• Partner with engineering, infrastructure, security, and product teams to solve complex technical challenges, manage operational risk, and support business-critical services.
• Use automation, AI-assisted engineering tools, and data-driven insights to reduce operational toil, improve diagnostics, and accelerate delivery.
• Mentor engineers, share knowledge, and influence engineering practices that improve reliability across the broader Commerce organisation.
• Contribute to the team’s technical direction by identifying opportunities to improve systems, processes, and operational maturity.

Your experience should include…

• Significant experience 5 years +operating, troubleshooting, and improving large-scale production systems in cloud-based environments.
• Strong expertise in AWS, Linux, container platforms such as Kubernetes, and modern infrastructure engineering practices.
• Experience building and maintaining Infrastructure as Code, automation solutions, and CI/CD pipelines that improve reliability, scalability, and delivery confidence.
• A proven track record of leading or owning production incidents, driving root cause analysis, and implementing long-term reliability improvements.
• Strong software engineering or scripting skills using languages such as Python, Go, TypeScript, or similar technologies.
• Experience using observability data, monitoring, and operational metrics to identify issues, improve system performance, and support data-driven decision making.
• Demonstrated ability to independently lead complex technical initiatives, manage competing priorities, and deliver outcomes across multiple teams or stakeholders.
• Experience mentoring engineers, influencing technical decisions, and helping raise operational and engineering standards within a team.
• A continuous improvement mindset with a focus on automation, reducing operational toil, and leaving systems and processes better than you found them.
• Experience using AI-assisted engineering tools to improve productivity, accelerate troubleshooting, automate repetitive tasks, and enhance operational workflows.

You might also have…

• Experience with SaltStack, Ansible, Terraform, Pulumi, CloudFormation, or AWS CDK.
• Experience operating shared or multi-tenant infrastructure services at scale.
• Experiencesupporting eCommerce, payments, fintech, or other high-availability customer-facing platforms.
• Experiencedesigning observability, SLO, SLI, or operational readiness frameworks.
• Experiencecontributing to architectural strategy and roadmap planning.
• Experienceleveraging AI-assisted tools to improve engineering productivity and operational effectiveness.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

We’vegot your back…

We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

About us…

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online,making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can befound on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.