Senior Site Reliability Engineer

monks; United States; Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote within Costa Rica

On-call stipend

Mentorship culture

Job summary

monks is seeking a Senior SRE to improve reliability, scalability, and security for public-facing services as part of a fully remote team supporting healthcare and life sciences workloads. The role focuses on establishing reliability targets, observability, and operational improvements while collaborating with engineers and client stakeholders.

This remote position is based in Costa Rica and requires hands-on SRE experience, strong AWS, Kubernetes, Terraform skills, and fluent English to

Qualifications

• Hands-on SRE experience with production systems and incident response.
• Ability to define SLOs/SLIs and manage error budgets.
• Experience with AWS, Kubernetes and Terraform.
• Strong observability and alerting design.
• Fluent English and clear communication.

Responsibilities

• Define and maintain SLOs/SLIs and error budgets.
• Build observability with metrics, logs, traces, and alerts.
• Lead capacity planning, load testing, and resilience testing.
• Automate operational tasks and improve CI/CD pipelines.
• Manage AWS infra with Kubernetes and Terraform.
• Participate in on-call rotations and blameless postmortems.
• Mentor engineers and promote best practices.

Skills

SRE experience

Observability

Reliability objectives

Incident response

Python/Go scripting

Fluent English

Team collaboration

Tools

Kubernetes

Terraform

AWS

Job description

Role overview

Improve the reliability, scalability, and security of public-facing services as part of a fully remote SRE team supporting healthcare and life sciences workloads.

You will establish reliability targets, build useful observability, and lead operational improvements, while working with engineers and client stakeholders.

This role is remote only within Costa Rica.

Responsibilities

• Define and maintain service level indicators, objectives, and error budgets to guide the balance between reliability and feature delivery.
• Build observability across services with metrics, logs, traces, and alerts that help teams respond to user-impacting problems.
• Lead capacity planning, load tests, and resilience testing for critical public services.
• Automate manual operational work, reduce human error, and improve continuous delivery pipelines.
• Configure AWS infrastructure using Kubernetes and Terraform in line with platform standards.
• Join on-call rotations, troubleshoot incidents, and lead blameless reviews that drive follow-up improvements.
• Mentor engineers and support knowledge sharing and sound operational practices.

Requirements

• Current residence in Costa Rica; the role is fully remote within the country.
• Extensive hands‑on SRE experience managing production systems, including reliability objectives, error budgets, and incident response.
• Practical experience managing AWS infrastructure with Kubernetes and Terraform.
• Strong experience with observability platforms and designing actionable alerting.
• Scripting or programming ability for automation and tooling, such as Python or Go.
• Fluent English, clear communication, and confidence explaining technical approaches to colleagues and stakeholders.

Nice to have

• Experience using agentic AI tools to automate engineering or operational workflows with appropriate safeguards and human oversight.