Senior Site Reliability Engineer

tailorcare2023; United States; Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

Remote-friendly

Hybrid in Nashville

PTO

Health insurance

401k with match

HSA

Job summary

TailorCare seeks a senior engineer to shape and scale cloud infrastructure for a healthcare platform serving patients with joint, back, and muscle conditions. You will own production-grade AWS infrastructure, drive automation, and implement secure, observable systems across web, mobile, and data processing components.

You will lead incident response, establish on-call practices, and collaborate with product engineering to deliver reliable, scalable software in a HIPAA/HITRUST-aligned

Qualifications

• 5+ years in Software Engineering, SRE, DevOps, or Platform Engineering at a senior level, with a track record of delivering technical initiatives.
• Deep hands-on AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, S3) and production-grade Terraform at scale including modules, state management, and multi-environment setups.
• Strong programming skills in Python, Go, TypeScript, or similar, treating infrastructure as software
• Hands-on experience with observability stacks such as Datadog, CloudWatch, or Grafana, plus practical SLO and SLI implementation
• Experience maintaining CI/CD pipelines and tracking delivery metrics like DORA
• Willingness to travel up to 10% for onsite meetings, team collaboration, and events

Responsibilities

• Standardize the AWS footprint with Terraform, eliminate manual provisioning, and integrate AI-assisted tooling for code review and infrastructure operations
• Build universal CI/CD pipelines (GitHub Actions) and track DORA metrics to improve delivery velocity and reliability across engineering
• Implement observability across AWS and third-party integrations, maintaining SLOs, SLIs, and error budgets for web, mobile, telephony, and data processing platforms
• Act as a bridge between SRE and software or data engineering, building self-service tooling so developers can ship without filing tickets
• Contribute to standing up an on-call rotation and escalation paths covering US time zones
• Lead production incident response, run blameless post-incident reviews, and address systemic root causes
• Maintain infrastructure controls such as IAM, encryption, and network segmentation aligned with HIPAA and HITRUST requirements

Skills

AWS

Terraform

Python

Go

TypeScript

Observability tools

CI/CD pipelines

DORA metrics

On-call rotation

SRE

HIPAA/HITRUST exposure

Travel willingness

Tools

AWS

Terraform

GitHub Actions

Datadog

CloudWatch

Grafana

Python

Go

TypeScript

ECS

EKS

Lambda

RDS

S3

IAM

Job description

Role overview

A senior engineering opportunity focused on building and scaling cloud infrastructure for a healthcare platform serving patients with joint, back, and muscle conditions. The role sits within a newly formed Infrastructure & SRE group and involves close partnership with product engineering teams rather than traditional ticket-driven operations. It emphasizes hands-on technical execution, paved-road tooling for developers, and bringing automated discipline to production environments.

Responsibilities

• Standardize the AWS footprint with Terraform, eliminate manual provisioning, and integrate AI-assisted tooling for code review and infrastructure operations
• Build universal CI/CD pipelines (GitHub Actions) and track DORA metrics to improve delivery velocity and reliability across engineering
• Implement observability across AWS and third-party integrations, maintaining SLOs, SLIs, and error budgets for web, mobile, telephony, and data processing platforms
• Act as a bridge between SRE and software or data engineering, building self-service tooling so developers can ship without filing tickets
• Contribute to standing up an on-call rotation and escalation paths covering US time zones
• Lead production incident response, run blameless post-incident reviews, and address systemic root causes
• Maintain infrastructure controls such as IAM, encryption, and network segmentation aligned with HIPAA and HITRUST requirements

Requirements

• 5+ years in Software Engineering, SRE, DevOps, or Platform Engineering at a senior level, with a track record of delivering technical initiatives
• Deep hands-on AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, S3) and production-grade Terraform at scale including modules, state management, and multi-environment setups
• Strong programming skills in Python, Go, TypeScript, or similar, treating infrastructure as software
• Hands‑on experience with observability stacks such as Datadog, CloudWatch, or Grafana, plus practical SLO and SLI implementation
• Experience maintaining CI/CD pipelines and tracking delivery metrics like DORA
• Willingness to travel up to 10% for onsite meetings, team collaboration, and events

Nice to have

• Experience operating in HIPAA, HITRUST, SOC 2 Type II, or comparably regulated growth-stage environments

Benefits and work setup

Remote-first with hybrid options available in Nashville, paid parental leave, generous PTO, medical, dental, vision, life, and disability insurance from day one with an HSA contribution, 401k with employer match, wellness resources, and an inclusive culture.