Senior Site Operations Lead (50–100+ Team)

Relay; Dallas (TX); In loco; USD 95.000 - 150.000; Tempo pieno

Descrizione del lavoro

Relay is seeking an on-site Operations Manager to run shifts at one of our Hybrid Sort Centres in the Americas. You will lead 50–100+ operatives, deploy end-to-end shift plans, ensure safety and throughput, and own the handover between shifts.

You’ll implement changes in a fast-moving operation and partner with leadership to improve key metrics. Ideal candidates will have proven experience scaling frontline teams, strong people management, and the ability to drive continuous improvements in a

Competenze

• Proven experience scaling frontline teams and managing 50+ operatives.
• Strong ability to deploy shift plans end-to-end with health & safety compliance.
• Excellent communication and decision-making under time pressure.

Mansioni

• Lead a frontline team of 50–100+ operatives on high-volume sortation.
• Own end-of-shift handovers and communicate risks and needs to the next shift.
• Design and implement operational controls, cadences, and SOPs.
• Plan ahead for future shifts including labor and training.
• Influence adoption of new robotics or sortation tech in live operations.

Conoscenze

People management

Shift planning

Operational leadership

Process improvement

Descrizione del lavoro

Relay is seeking an on-site Operations Manager to run shifts at one of our Hybrid Sort Centres in the Americas. You will lead 50–100+ operatives, deploy end-to-end shift plans, ensure safety and throughput, and own the handover between shifts.

You’ll implement changes in a fast-moving operation and partner with leadership to improve key metrics. Ideal candidates will have proven experience scaling frontline teams, strong people management, and the ability to drive continuous improvements in a