Head of U.S. Sortation & 24/7 Operations

Relay; Dallas (TX); Presencial; USD 200.000 - 260.000; Jornada completa

Descripción de la vacante

Relay is redefining how goods move in an online era. As Head of Site for Relay's first US sortation centre, you’ll own performance, safety, people, and flow every shift in a hands‑on, high‑reliability environment.

You’ll manage operations managers and partner with central teams focused on Workforce Management and Training to ensure safe, efficient, and on‑time delivery in a 24/7 operation.

Formación

• Experience running high‑tempo, 24/7 operations.
• Demonstrated ability to make data‑driven decisions under pressure.
• Strong people management, with accountability for leaders on shift.
• Focus on safety, discipline, and repeatable processes.
• Ability to forecast labour and coordinate with central teams.

Responsabilidades

• Lead Daily Operations: own the sortation floor with visible leadership.
• Deliver On‑Time Success: maintain flow and on‑time parcel movement.
• Manage and Develop People: lead Shift Managers and teams with clarity.
• Run a 24/7 Operation: oversee night shifts with discipline and precision.
• Solve Problems with Data: make calm, real‑time decisions using evidence.
• Enforce Standards: ensure safety compliance and repeatable processes.
• Coordinate with Central Teams: partner on workforce planning and training.

Conocimientos

High‑reliability operations

Data-driven decisions

People management

24/7 operations

Descripción del empleo

Relay is redefining how goods move in an online era. As Head of Site for Relay's first US sortation centre, you’ll own performance, safety, people, and flow every shift in a hands‑on, high‑reliability environment.

You’ll manage operations managers and partner with central teams focused on Workforce Management and Training to ensure safe, efficient, and on‑time delivery in a 24/7 operation.