Operations Leader, High-Volume Fulfillment

Relay; Nottingham (NH); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Relay is building a high-volume, on-site operation in the United States. You will report to the Site Manager and run shifts, leading 50–100 operatives to meet throughput and safety targets with hands-on leadership.

You will translate plans into action, deploy people, monitor metrics, and drive continuous improvement as Relay scales its logistics footprint. This is a full-time, on-site role with a fast-moving operational focus.

Competenze

• Experience scaling a site or operation.
• Proven ability to lead 50–100+ frontline workers.
• Strong capability to set and monitor throughput and quality standards.
• Hands-on leader who stays on the floor during shifts.

Mansioni

• Deliver end-to-end shift plan including people deployment, throughput, quality, and health & safety.
• Lead, develop, and performance-manage a frontline team of 50–100+ operatives.
• Build controls, cadences, metrics, SOPs, and manage change adoption.
• Plan ahead for future shifts; manage labour and training.
• Own end-of-shift handover; communicate risks to the next shift.
• Triage, solve problems during peaks and outages; restore flow.
• Present clear briefs and handovers; document decisions.
• Implement changes into live operations (e.g., robotics or new clients).

Conoscenze

People management

Shift planning

Operational leadership

Quality and safety

Change management

Metrics & reporting

Descrizione del lavoro

Relay is building a high-volume, on-site operation in the United States. You will report to the Site Manager and run shifts, leading 50–100 operatives to meet throughput and safety targets with hands-on leadership.

You will translate plans into action, deploy people, monitor metrics, and drive continuous improvement as Relay scales its logistics footprint. This is a full-time, on-site role with a fast-moving operational focus.