Operations Lead, 24/7 Sortation Center

Relay Technologies; Dallas (TX); In loco; USD 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

Relay is seeking a Head of Site for our first US sortation centre to own performance, safety, people and flow across every shift. This hands-on leadership role requires discipline, data-driven decisions, and a focus on on-time delivery in a 24/7 operation.

You will directly manage operations managers and partner with centralized Workforce Management and Training teams to ensure safe, efficient, and scalable site performance as Relay scales in the Americas.

Competenze

• Experience leading high‑reliability, 24/7 operations.
• Proven ability to manage managers and teams.
• Strong data-driven decision making under pressure.
• Excellent communication and safety discipline.

Mansioni

• Own the sortation floor with visible, on‑ground leadership.
• Maintain stable flow and on‑time throughput for all parcels.
• Lead Shift Managers and teams with clarity, feedback and accountability.
• Oversee night‑shift and round‑the‑clock operations with discipline.
• Coordinate with central teams for workforce forecasting and training.
• Ensure equipment uptime and operational readiness.

Conoscenze

Operations leadership

24/7 operations

Data-driven decisions

People management

Safety discipline

Descrizione del lavoro

Relay is seeking a Head of Site for our first US sortation centre to own performance, safety, people and flow across every shift. This hands-on leadership role requires discipline, data-driven decisions, and a focus on on-time delivery in a 24/7 operation.

You will directly manage operations managers and partner with centralized Workforce Management and Training teams to ensure safe, efficient, and scalable site performance as Relay scales in the Americas.