Senior Shopify CRO Specialist - Remote

Shero Commerce Inc.; Town of Red Hook (NY); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote-first company

Competitive compensation & benefits

401(k) with employer match up to 3%

Job summary

Shero Commerce is seeking a full-time CRO Specialist to own conversion rate optimization across its Shopify client portfolio. This hands-on role requires reading data fast, forming hypotheses, and turning insights into tests and revenue wins.

You will audit stores, identify drop-offs, and lead the CRO road map from day one. You will collaborate with marketing, design, and development, producing wireframes and briefs for rapid test launches, while maintaining clear communication with clients and

Qualifications

• Five+ years ecommerce experience, 3+ years CRO
• Shopify themes, apps, checkout, analytics knowledge
• Strong GA4 skills: funnel exploration, segments, events, ecommerce reporting
• Experience with heatmapping and session recordings (Hotjar, Clarity, Lucky Orange)
• Experience setting up and running tests on multiple platforms
• Audits leading to tests and tests leading to revenue gains
• Ability to create wireframes in Figma or similar
• Understanding of test statistics: significance, sample size
• Clear written and verbal communication to technical/non-technical audiences
• Comfort using AI tools to speed up analysis and documentation
• Ability to work remotely with US business hours overlap

Responsibilities

• Audit and diagnose by combining GA4, Shopify analytics, heatmaps, scroll maps, and session recordings to view the funnel
• Identify friction, drop-off points, and missed revenue; quantify opportunities
• Run CRO audits on Shopify stores across the buying journey: product discovery, pages, cart, checkout
• Write testable hypotheses based on evidence; prioritize ideas using ICE/PIE
• Translate findings into clear recommendations for clients and internal teams
• Produce high-level wireframes and annotated concepts; hand off briefs to designers and developers
• Own a prioritized CRO roadmap; assess traffic and data quality for A/B testing; distinguish test results from direction
• Set up, QA, and launch A/B and multivariate tests; define metrics, sample size, duration
• Analyze results with statistical rigor; document learnings for next tests
• Collaborate with marketing, design, and development to align experiences and validate data
• Provide on-site client visits; present findings to clients and leadership
• Grow the CRO practice by identifying opportunities, developing proposals, and sharing knowledge

Skills

CRO

Shopify

GA4

Heatmaps

Session recording

A/B testing

Wireframes

Figma

Statistics

Communication

AI tools

Remote work

Google Tag Manager

Tools

Google Tag Manager

Job description

Shero Commerce is seeking a full-time CRO Specialist to own conversion rate optimization across its Shopify client portfolio. This hands-on role requires reading data fast, forming hypotheses, and turning insights into tests and revenue wins.

You will audit stores, identify drop-offs, and lead the CRO road map from day one. You will collaborate with marketing, design, and development, producing wireframes and briefs for rapid test launches, while maintaining clear communication with clients and