Senior Services Programs Manager

City of Chicago; Chicago (IL); On-site; USD 77,000 - 94,000; Full time

Job summary

City of Chicago's Department of Family and Support Services, Senior Services, is seeking a Supervisor of Family Support Programs to lead supervisory staff, program coordinators, and other professionals in planning, implementing, and evaluating senior services.

Located at 78 E. Washington, the role runs Monday–Friday 9:00am–5:00pm; the position is exempt from career service and offers a starting salary of $85,548 yearly with opportunities to advance as budgets permit.

Qualifications

• Bachelor's degree plus four years of experience in planning/administration of a social or community service program, including one year in a management/supervisory role.
• Master's degree plus three years of experience in planning/administration of a social or community service program, including one year in a supervisory role.
• Associate's degree plus six years of experience in planning/administration of a social or community service program, including one year in a supervisory role.
• Eight years of work experience in planning/administration of a social or community service program, including one year in a supervisory role.

Responsibilities

• Directs day-to-day senior center operations to meet program goals and objectives.
• Plans and manages work schedules to ensure adequate coverage of senior center programming.
• Monitors and provides technical assistance and direction to staff, contracted agencies and partners.
• Convenes and coordinates meetings with staff and partners to resolve issues and improve performance.
• Compiles program reports, including monthly reports from contracted agencies, identifying trends.
• Coordinates and implements ongoing staff training.
• Works with staff to generate site operation reports.
• Conducts outreach, meetings, and engages social service agencies and community groups.

Skills

Supervisory experience

Program planning

Staff development

Outreach

Education

Bachelor's Degree in Social Sciences or related field

Master's Degree or higher in Social Sciences or related field

Associate's Degree in Social Sciences or related field

Eight years of work experience in social/community service program administration with supervisory experience

Job description

City of Chicago's Department of Family and Support Services, Senior Services, is seeking a Supervisor of Family Support Programs to lead supervisory staff, program coordinators, and other professionals in planning, implementing, and evaluating senior services.

Located at 78 E. Washington, the role runs Monday–Friday 9:00am–5:00pm; the position is exempt from career service and offers a starting salary of $85,548 yearly with opportunities to advance as budgets permit.