Senior Services Desk & Travel Coordinator (Part-Time)

City of Dearborn; Dearborn (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Dearborn is seeking a part-time Senior Services Desk assistant to provide excellent customer service, greet visitors, answer phones, and process registrations with accurate cash handling. The role includes assisting in trip scheduling for the Dearborn Seniors Travel Club and making daily outreach calls to seniors in the telephone reassurance program.

This position supports other areas as needed and requires good communication and computer skills.

Qualifications

• Graduation from an accredited high school or GED equivalent, including courses in general business.
• Experience working with older adults or in coordinating programs and volunteers is preferred.
• Experience using computer software for registrations and scheduling is expected.

Responsibilities

• Deliver superior customer service at the senior services desk and greet customers.
• Answer telephone calls and handle cash transactions and registrations.
• Assist in scheduling trips and coordinating the Dearborn Seniors Travel Club.
• Make daily calls to seniors enrolled in the telephone reassurance program.
• Work under supervision and support other duties as assigned.

Skills

Customer service

Program coordination

Scheduling

Communication

Education

High school diploma

Tools

Registration software

Job description

City of Dearborn is seeking a part-time Senior Services Desk assistant to provide excellent customer service, greet visitors, answer phones, and process registrations with accurate cash handling. The role includes assisting in trip scheduling for the Dearborn Seniors Travel Club and making daily outreach calls to seniors in the telephone reassurance program.

This position supports other areas as needed and requires good communication and computer skills.