Senior Transportation Scheduler & Dispatch - Part-Time

City of Dearborn Career Opportunities; Dearborn (MI); On-site; USD 17,047 - 24,280; Part time

Job summary

City of Dearborn Career Opportunities is seeking a part-time Transportation Dispatcher for the Ford Community and Performing Arts Center in Dearborn, MI. The role involves handling transportation requests, scheduling appointments, and dispatching the SMART van.

Ideal candidates have strong communication skills, experience in customer service, and the ability to operate a computer dispatch system. Arabic language skills are a plus, and a background check and drug screen are required.

Qualifications

• Customer service experience handling calls and coordinating transportation.
• Strong verbal communication and interpersonal skills for public interactions, including seniors.
• Proficiency with computer systems and basic keyboarding.
• Ability to exercise sound judgment and respond to issues promptly.

Responsibilities

• Receive calls for transportation and dispatch the SMART van.
• Schedule appointments and provide information to the public.
• Maintain regular, predictable attendance and operate dispatch equipment.

Skills

Customer service

Verbal communication

Keyboarding

Problem-solving

Public interaction

Arabic language (plus)

Tools

Dispatch software

Job description

City of Dearborn Career Opportunities is seeking a part-time Transportation Dispatcher for the Ford Community and Performing Arts Center in Dearborn, MI. The role involves handling transportation requests, scheduling appointments, and dispatching the SMART van.

Ideal candidates have strong communication skills, experience in customer service, and the ability to operate a computer dispatch system. Arabic language skills are a plus, and a background check and drug screen are required.