Senior ServiceNow Systems Engineer – DoD SITEC Ops

Peraton; Tampa (FL); On-site; USD 104,000 - 166,000; Full time

Job summary

Peraton is seeking a Systems Engineer for the SITEC program at MacDill AFB, Florida. You will design, deploy, and sustain ServiceNow Discovery and Service Mapping, manage MID Servers, and align CI relationships to the CSDM across domains.

The role requires DoD security clearances, DoD 8570 IAT II, and experience with IntegrationHub and Service Graph Connectors. You will collaborate on RMF/ATO activities and documentation.

Qualifications

• Min 12 years with HS degree, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, 3 years with PhD
• DoD 8570 IAT II Certification
• DoW 8140 compliance under Work Role Code 451 – System Administrator - Intermediate level or higher
• DoD SECRET clearance with ability to obtain TS/SCI clearance
• Experience with MID Servers, Discovery schedules, probes, sensors, patterns, and Service Mapping
• Experience applying CSDM to map infrastructure, application services, and business services
• Experience integrating third-party data sources using Import Sets, IntegrationHub, and Service Graph Connectors
• Experience supporting Change and Configuration Management, relationship accuracy, and impact analysis
• Strong documentation, mentoring, and compliance reporting skills

Responsibilities

• Design, engineer, deploy, and sustain ServiceNow Discovery and Service Mapping
• Maintain MID Server infrastructure including clustering and load balancing
• Configure and maintain Discovery schedules, probes, sensors, and patterns
• Develop and troubleshoot Discovery patterns for legacy and non-standard infrastructure
• Implement top-down Service Mapping to build application service maps
• Manage secure credential handling and DoD security requirements
• Tune IRE, CI identifiers, and reconciliation rules to prevent duplicates
• Diagnose and resolve Discovery faults and connectivity issues
• Align discovered CI classes and dependencies to the CSDM across domains
• Integrate additional data sources via Import Sets and Service Graph Connectors
• Establish Discovery coverage, performance, and CMDB health metrics
• Support ATO and RMF activities with secure credentials and boundaries
• Collaborate with Change and Configuration Management on impact analysis
• Produce Discovery design docs, runbooks, and SOPs

Skills

Analytical thinking

Mentoring

Compliance reporting

Technical documentation

Education

HS diploma or equivalent

AS/AA degree

BS/BA degree

Tools

ServiceNow Discovery

Service Mapping

MID Server

Pattern Designer

IntegrationHub

Service Graph Connectors

CSDM

Job description

Peraton is seeking a Systems Engineer for the SITEC program at MacDill AFB, Florida. You will design, deploy, and sustain ServiceNow Discovery and Service Mapping, manage MID Servers, and align CI relationships to the CSDM across domains.

The role requires DoD security clearances, DoD 8570 IAT II, and experience with IntegrationHub and Service Graph Connectors. You will collaborate on RMF/ATO activities and documentation.