Senior ServiceNow SPM Lead — PPM & Integrations Expert

Synechron, Inc._USA Company; Charlotte (NC); On-site; USD 130,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation

Global opportunities

Paid annual leave

Insurance plans

Education & training

Flexible work arrangements

Job summary

Synechron is seeking a highly experienced Lead ServiceNow SPM Developer to lead the implementation, customization, and enhancement of ServiceNow SPM solutions. You will drive design, development, and governance for portfolios and resources across multiple clients.

The role requires deep expertise in SPM modules, REST/SOAP integrations, and flow-driven automation, with a focus on delivering scalable, enterprise-grade solutions. Charlotte, NC-based role offers competitive compensation and benefits.

Qualifications

• 10+ years of IT experience.
• 7+ years of hands-on ServiceNow development experience.
• Strong experience implementing and supporting ServiceNow SPM.
• Expertise in: Demand Management, Project Portfolio Management (PPM), Resource Management, Agile Development, Strategic Planning.
• Strong ServiceNow development with JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer.
• Experience integrating with Jira, Azure DevOps, SAP, Salesforce, Workday via REST/SOAP.
• Knowledge of CMDB, data modeling, ITSM and ITOM modules.
• Familiarity with Agile, Scrum, and SAFe methodologies.
• Excellent communication and stakeholder management.

Responsibilities

• Lead design, development, and implementation of ServiceNow SPM solutions.
• Configure and customize SPM modules including Demand Management, PPM, Resource Management, Agile Development and Strategic Planning.
• Gather business requirements and translate into scalable ServiceNow solutions.
• Develop and maintain business rules, client scripts, script includes, workflows, Flow Designer solutions, UI policies, and catalog items.
• Design and implement integrations with Jira, Azure DevOps, SAP, Salesforce, and Workday.
• Build dashboards, reports, KPIs, and executive-level portfolio insights.
• Optimize project lifecycle governance, capacity planning, and resource allocation.
• Lead code reviews and technical design sessions.

Skills

ServiceNow SPM

JavaScript

REST & SOAP

Flow Designer

Jira integration

Azure DevOps integration

CMDB & data modeling

PPM & Demand Management

ITSM & ITOM

Stakeholder leadership

Tools

Jira

Azure DevOps

SAP

Salesforce

Workday

Job description

Synechron is seeking a highly experienced Lead ServiceNow SPM Developer to lead the implementation, customization, and enhancement of ServiceNow SPM solutions. You will drive design, development, and governance for portfolios and resources across multiple clients.

The role requires deep expertise in SPM modules, REST/SOAP integrations, and flow-driven automation, with a focus on delivering scalable, enterprise-grade solutions. Charlotte, NC-based role offers competitive compensation and benefits.