Senior ServiceNow SPM Lead Consultant (Hybrid, Carmichael)

Ensisinfo Inc; California; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Ensisinfo Inc is seeking a Senior Technical Consultant – SPM 9 in Carmichael, CA. You will design and implement ServiceNow SPM solutions, lead workshops, and guide clients on best practices, governance, and architecture.

The role requires hands-on experience with SPM 9, 3+ years in enterprise ServiceNow consulting, and strong ITIL/Agile practices, with capability to work on-site or hybrid in Carmichael, CA.

Qualifications

• CSA certification required
• CIS-SPM certification required
• Hands‑on experience with ServiceNow SPM 9 including demand, project, and portfolio management
• 3+ years of ServiceNow consulting or implementation experience in an enterprise environment
• Strong understanding of ITIL frameworks and Agile/Scrum methodologies
• Excellent communication skills with the ability to present technical concepts to non-technical audiences
• Ability to work on‑site or hybrid in Carmichael, CA

Responsibilities

• Design, configure, and implement ServiceNow Strategic Portfolio Management (SPM) solutions for enterprise clients
• Lead technical workshops, discovery sessions, and requirements gathering with key stakeholders
• Develop and maintain SPM 9 workflows, demand management, project tracking, and portfolio management modules
• Provide expert guidance on ServiceNow best practices, platform governance, and architecture
• Collaborate with cross-functional teams to integrate SPM with other ServiceNow modules and third-party systems
• Troubleshoot complex technical issues and deliver timely, effective resolutions
• Mentor junior consultants and contribute to internal knowledge-sharing initiatives

Skills

Communication

Agile/Scrum

ITIL

Tools

ServiceNow SPM 9

Demand management

Project tracking

Portfolio management

Job description

Ensisinfo Inc is seeking a Senior Technical Consultant – SPM 9 in Carmichael, CA. You will design and implement ServiceNow SPM solutions, lead workshops, and guide clients on best practices, governance, and architecture.

The role requires hands-on experience with SPM 9, 3+ years in enterprise ServiceNow consulting, and strong ITIL/Agile practices, with capability to work on-site or hybrid in Carmichael, CA.