Senior ServiceNow Solutions Designer (TS/SCI)

J T; Annapolis (MD); On-site; USD 95,000 - 109,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Plan

Job summary

J T in Springfield, MD seeks a ServiceNow Designer to join the Network Engineering team. The role requires office presence a minimum of five days per week and an active TS/SCI + CI Poly clearance.

You will deploy and integrate the ServiceNow suite on RHEL/Windows, work with REST/SOAP APIs, participate in Agile SDLC, and produce runbooks, design specs, and training materials while advancing security hardening and RMF/A&A compliance.

Qualifications

• Must hold active TS/SCI clearance with CI Polygraph.
• 10+ years of combined work history and education or equivalent experience.
• ServiceNow certifications including CSA preferred.
• Experience scripting/Developing in ServiceNow and integrating with external systems.

Responsibilities

• Deploy, administer, and integrate ServiceNow on RHEL/Windows.
• Collaborate with developers on DB connectivity, schema, and performance.
• Participate in Agile/Scrum SDLC: planning, stand-ups, reviews, retrospectives.
• Design integrations between ServiceNow and NSO, GOTS, and other tools via REST/SOAP APIs.
• Create and maintain design specs, runbooks, user guides, and training materials.
• Monitor performance, build dashboards/alerts, and remediate issues.
• Support RMF A&A artifacts and implement DISA STIG/SCAP benchmarks.
• Develop automation scripts (Ansible, Python, Terraform, PowerShell).
• Perform RCA and root-cause analysis for complex incidents.

Skills

Clearance TS/SCI

Agile / SDLC

Scripting (JavaScript)

Cross‑platform (Windows/Linux)

Communication

Education

Bachelor's degree or higher

Tools

REST/SOAP APIs

IntegrationHub

MID Server

PowerShell

Job description

J T in Springfield, MD seeks a ServiceNow Designer to join the Network Engineering team. The role requires office presence a minimum of five days per week and an active TS/SCI + CI Poly clearance.

You will deploy and integrate the ServiceNow suite on RHEL/Windows, work with REST/SOAP APIs, participate in Agile SDLC, and produce runbooks, design specs, and training materials while advancing security hardening and RMF/A&A compliance.