Senior ServiceNow Platform Architect & Strategy Leader

BDO USA, Llp; Greenville (SC); Presencial; USD 135.000 - 150.000; Jornada completa

Descripción de la vacante

BDO USA, P.A. seeks a ServiceNow Architect to lead platform strategy, governance, and design across IT services. You will drive scalable solutions, ensure data integrity, and mentor teams while aligning with the enterprise roadmap.

Responsibilities include defining standards, assessing new ServiceNow capabilities, and partnering with business and technology leaders to mitigate risk and deliver sustainable platform innovations.

Formación

• Seven+ years in enterprise technology, platforms, development, or solution architecture.
• Four+ years of hands‑on ServiceNow platform architecture, solution design, or senior development experience.
• Strong experience with ServiceNow platform architecture, configuration and customization strategy, integrations, application development, and lifecycle management.
• Experience with CMDB/CSDM, Discovery, Service Mapping, ITSM, ITAM, ITOM, Vulnerability Response, HRSD, or related capabilities.
• Experience guiding implementation partners and matrixed technical teams, preferred

Responsabilidades

• Owns and maintains the ServiceNow platform architecture roadmap and long-term technical direction.
• Establishes architecture principles, design standards, reusable patterns, and governance guardrails.
• Evaluates new ServiceNow capabilities and emerging technologies for business value and adoption opportunities.
• Leads architecture reviews for implementations, enhancements, integrations, upgrades, and strategic initiatives.
• Ensures technical designs align with platform standards and future-state architecture.
• Maintains architecture artifacts including reference designs and documentation.
• Defines standards for platform configuration, customization, development, lifecycle management, and technical debt reduction.
• Provides architecture leadership across ServiceNow modules (CMDB/CSDM, Discovery, Service Mapping, ITSM, ITAM, ITOM, HRSD, Portal/Intake).
• Establishes data architecture and governance standards to improve data quality and service modeling.
• Drives platform scalability, reliability, performance, security, and platform health.

Conocimientos

Strategic leadership

Platform governance

Mentoring

Stakeholder management

Communication skills

Independent working

Educación

Bachelor’s degree in CS/IS/Engineering

High school diploma or GED

Herramientas

ServiceNow scripting

JavaScript

ITIL

Descripción del empleo

BDO USA, P.A. seeks a ServiceNow Architect to lead platform strategy, governance, and design across IT services. You will drive scalable solutions, ensure data integrity, and mentor teams while aligning with the enterprise roadmap.

Responsibilities include defining standards, assessing new ServiceNow capabilities, and partnering with business and technology leaders to mitigate risk and deliver sustainable platform innovations.