ServiceNow Platform Architect & Strategy Leader

BDO USA, Llp; Chicago (IL); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

ESOP ownership

Job summary

BDO USA, LLP seeks a ServiceNow Architect to provide strategic leadership for the ServiceNow platform, establishing architecture standards and governance while guiding roadmap and integration efforts. You will mentor technical teams, drive platform health, and collaborate across enterprise stakeholders.

The role focuses on CMDB/CSDM, ITSM, ITOM, HRSD, and platform security, with emphasis on scalable, sustainable designs and risk mitigation.

Qualifications

• Seven or more years in enterprise technology, platforms, or architecture.
• Four or more years in hands-on ServiceNow platform architecture and design.
• Experience with ServiceNow modules including CMDB/CSDM, ITSM, ITOM, HRSD.
• Strong architecture governance, standards, and pattern development.
• Ability to guide partners and matrixed teams.

Responsibilities

• Owns the ServiceNow architecture roadmap and long-term direction.
• Lead architecture reviews for implementations, upgrades, and integrations.
• Ensure designs align with platform standards and future-state architecture.
• Develop and maintain reference designs, patterns, and decision records.
• Provide leadership across ServiceNow modules and governance forums.

Skills

ServiceNow Architecture

JavaScript

Stakeholder communication

Leadership

Cloud/IT architecture

Education

Bachelor’s degree in Computer Science, Information Systems, or Engineering

High school diploma or GED

Tools

ServiceNow

CMDB/CSDM tooling

Job description

BDO USA, LLP seeks a ServiceNow Architect to provide strategic leadership for the ServiceNow platform, establishing architecture standards and governance while guiding roadmap and integration efforts. You will mentor technical teams, drive platform health, and collaborate across enterprise stakeholders.

The role focuses on CMDB/CSDM, ITSM, ITOM, HRSD, and platform security, with emphasis on scalable, sustainable designs and risk mitigation.