Senior ServiceNow Platform Architect & ITSM/ITAM Lead

Pillsbury Winthrop Shaw Pittman LLP; Nashville (TN); Hybrid; USD 110,000 - 135,000; Full time

Job summary

Pillsbury Winthrop Shaw Pittman LLP in Nashville seeks a seasoned ServiceNow specialist to blend platform administration, solution architecture, and hands-on development across ITSM, ITAM, SPM, and AI/automation workstreams.

The role requires 7+ years in enterprise tech with at least 4 years of ServiceNow development/administration, CSA certification, and strong JavaScript plus REST/SOAP integration skills. Excellent communication and SCRUM participation are important for success.

Qualifications

• 7+ years in enterprise technology with hands-on ServiceNow development and administration (minimum 4 years).
• Experience supporting legal or professional services environments.
• ServiceNow CSA is required; CAD strongly preferred.

Responsibilities

• Develop quality software and web applications.
• Analyze and maintain existing software applications.
• Design scalable, testable code.
• Discover and fix programming bugs.
• 3rd party integration development (REST, SOAP, mid services).
• Manage ServiceNow solutions across ITSM, ITAM, SPM, and AI/automation workstreams.

Skills

JavaScript

REST/SOAP integrations

Agile/Scrum

Client communication

Problem solving

Education

ServiceNow CSA

ServiceNow CAD

Tools

ServiceNow

Flow Designer

Integration Hub

Job description

Pillsbury Winthrop Shaw Pittman LLP in Nashville seeks a seasoned ServiceNow specialist to blend platform administration, solution architecture, and hands-on development across ITSM, ITAM, SPM, and AI/automation workstreams.

The role requires 7+ years in enterprise tech with at least 4 years of ServiceNow development/administration, CSA certification, and strong JavaScript plus REST/SOAP integration skills. Excellent communication and SCRUM participation are important for success.