Senior ServiceNow Platform Architect (Hybrid, 24 Months)

Cloud Analytics Technologies, LLC; Lansing (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Cloud Analytics Technologies, LLC in Lansing, MI is seeking a ServiceNow Platform Solutions Architect to lead the design, governance, and strategic direction of the client's ServiceNow platform, including CMDB and foundational services, in a hybrid work setting.

The role requires 5+ years of ServiceNow experience, ITSM/ITOM/ITAM knowledge, and relevant certifications (CSA, CTA, CAD, ITIL). You will drive integrations, upgrades, security, and roadmap planning while mentoring developers and admins.

Qualifications

• 5+ years of ServiceNow platform experience
• 5+ years experience architecting enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, workflow automation
• CSA, CTA, CAD certifications are preferred
• Bachelor's degree in IT, CS, or related field
• ITIL Foundations V3 or higher certification

Responsibilities

• Architect ServiceNow platform solutions aligned with client's goals
• Lead technical solution design, governance, and best practices
• Design and support integrations with enterprise applications and services
• Provide technical support to developers, admins, and project teams
• Support platform upgrades, performance optimization, and roadmap planning
• Ensure solutions meet security, compliance, and operational requirements
• Collaborate with stakeholders to translate business needs into technical solutions

Skills

ServiceNow platform experience

Enterprise ServiceNow solutions

ITSM, ITOM, ITAM, CMDB, CSDM, APIs

ServiceNow certifications experience

Bachelor's degree in IT/CS

Education

ServiceNow CSA certification

ServiceNow CTA certification

ServiceNow CAD certification

ServiceNow Implementation Specialist CMDB/ITSM/ITOM/ITAM

ITIL Foundations v3+

Tools

REST APIs

ServiceNow Integrations

Job description

Cloud Analytics Technologies, LLC in Lansing, MI is seeking a ServiceNow Platform Solutions Architect to lead the design, governance, and strategic direction of the client's ServiceNow platform, including CMDB and foundational services, in a hybrid work setting.

The role requires 5+ years of ServiceNow experience, ITSM/ITOM/ITAM knowledge, and relevant certifications (CSA, CTA, CAD, ITIL). You will drive integrations, upgrades, security, and roadmap planning while mentoring developers and admins.