Senior ServiceNow Leader - Platform Strategy & ITIL

Brandon Consulting Associates; Newark (NJ); On-site; USD 123,984 - 137,760; Part time

Job summary

A technology consulting company is looking for a ServiceNow Expert in Newark, NJ. This role involves leading the design, development, and administration of the ServiceNow platform, ensuring alignment with business objectives and ITIL processes. The ideal candidate should have over 4 years of hands-on experience with ServiceNow and strong problem-solving skills. The position offers a competitive hourly rate of $90.00 - $100.00 and emphasizes excellent communication and project management abilities.

Qualifications

• 4+ years of hands-on ServiceNow administration and development experience.
• Strong understanding of ITIL processes and best practices.
• Experience with ServiceNow integrations using REST/SOAP web services.
• Strong analytical skills and ability to translate business requirements into technical solutions.

Responsibilities

• Configure and maintain ServiceNow modules, including Incident, Problem, Change, and Asset.
• Design, script, and implement new applications, workflows, and integrations.
• Develop and maintain API-based integrations between ServiceNow and other enterprise systems.
• Partner with IT and business teams to refine workflows and automate processes.
• Implement role-based access controls and ensure compliance with security policies.
• Plan and execute version upgrades with minimal disruption.
• Produce technical documentation and provide training to system users.

Job description

A technology consulting company is looking for a ServiceNow Expert in Newark, NJ. This role involves leading the design, development, and administration of the ServiceNow platform, ensuring alignment with business objectives and ITIL processes. The ideal candidate should have over 4 years of hands-on experience with ServiceNow and strong problem-solving skills. The position offers a competitive hourly rate of $90.00 - $100.00 and emphasizes excellent communication and project management abilities.