Senior ServiceNow Engineer, TS Clearance

Intact Technology, Inc.; Virginia; On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Flexible paid time off

Premium healthcare plans

Qualified 401(k) program

Job summary

Intact Technology, Inc. is seeking a Senior ServiceNow Developer to take technical ownership of the design, development, and delivery of complex ServiceNow solutions within secure federal environments.

This on-site role is based in Reston, VA, and requires a TS clearance with eligibility for SCI access. You will translate complex requirements into scalable, secure platform capabilities, lead development from concept through production, and mentor junior developers while collaborating with

Qualifications

• Must possess a current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access as required for the role.
• Must be willing to work on-site five days per week in a secure SCIF environment in the Northern Virginia/DMV area.
• Prior experience working directly on a cleared or classified network.
• 5+ years of hands-on ServiceNow development experience, including experience independently owning complex technical solutions.
• Advanced expertise across the ServiceNow ITSM suite, including Incident, Problem, Change, CMDB, and more.
• Demonstrated experience leading complex ServiceNow development efforts from technical design through production deployment.
• Ability to independently evaluate technical requirements, identify risks and tradeoffs, and recommend appropriate ServiceNow solutions.
• Strong grasp of SDLC processes in secure or regulated environments.
• ServiceNow certifications such as CSA, CAD and/or CIS certifications strongly preferred.
• Experience developing and implementing systems using Agile/Scrum methodology.

Responsibilities

• Lead the end-to-end development lifecycle for complex enterprise ServiceNow solutions, from technical design and development through testing, deployment, and ongoing enhancement.
• Design, and develop complex ServiceNow solutions, applying platform best practices to create scalable, maintainable, and secure capabilities for federal customers.
• Lead the development of scalable workflows, integrations, automations, and custom platform capabilities that improve operational efficiency and mission outcomes.
• Partner with architects, stakeholders, and mission leads to translate complex business and technical requirements into effective ServiceNow solutions.
• Lead module development, integrations, and enhancements across the ServiceNow suite.
• Ensure solutions meet performance, security, maintainability, and configuration standards within classified environments.
• Mentor junior developers, conduct technical and code reviews, and provide guidance on ServiceNow development standards and best practices
• Continuously identify opportunities to improve platform performance, usability, and maintainability through thoughtful development and innovation.
• Make informed technical decisions and recommendations, identifying tradeoffs and helping shape solution design for complex platform requirements.
• Troubleshoot and resolve complex platform, integration, and performance issues, serving as an escalation point for challenging technical problems.

Skills

ServiceNow development

ITSM expertise

Agile/Scrum

SDLC

Leadership

Mentoring

Tools

ServiceNow

Job description

Intact Technology, Inc. is seeking a Senior ServiceNow Developer to take technical ownership of the design, development, and delivery of complex ServiceNow solutions within secure federal environments.

This on-site role is based in Reston, VA, and requires a TS clearance with eligibility for SCI access. You will translate complex requirements into scalable, secure platform capabilities, lead development from concept through production, and mentor junior developers while collaborating with