Senior ServiceNow Engineer - ITOM & CMDB Expert

O2 Technologies,Inc; Dallas (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

O2 Technologies,Inc in Dallas is seeking a ServiceNow ITOM specialist with deep hands-on experience in ITOM modules, CMDB governance, and secure API integrations. You will optimize discovery, service mapping, and governance processes while ensuring high data integrity and robust security settings.

The role emphasizes strong scripting, ITIL-aligned practices, and collaboration with ITSM/ITOM teams. A Bachelor's degree in a technical field is required; CSA/CAD certifications and exposure to Flow

Qualifications

• Bachelor’s degree in a technical field; master’s preferred.
• MBA not mandatory but welcomed.
• Certifications CSA/CAD add value.
• Strong experience with ITSM/ITOM in ServiceNow.

Responsibilities

• Advanced ServiceNow JavaScript scripting.
• ITOM, Glide API, ITIL processes.
• CMDB governance and data integrity enforcement.
• ServiceNow Discovery and Service Mapping implementations.

Skills

ITOM

Glide API

ITIL framework

Widgets

AngularJS

CMDB governance

CSS

ServiceNow Discovery

Service Mapping

ACLs

High security settings

Data filtration

Data integrity

Education

Bachelor's Degree in CS/IS/SE/CE

Master's in CS/IS or MBA (preferred)

Tools

ServiceNow Platform

Mid Server

OAuth Authentication

Instance Scan/Health Tools

CSA Certification

CAD Certification

CIS - Discovery

CIS - Service Mapping

Widgets

AngularJs

Javascript

Glide API

CMDB

Flow Designer

IntegrationHub

REST

Active Directory

Monitoring Tools

Job description

O2 Technologies,Inc in Dallas is seeking a ServiceNow ITOM specialist with deep hands-on experience in ITOM modules, CMDB governance, and secure API integrations. You will optimize discovery, service mapping, and governance processes while ensuring high data integrity and robust security settings.

The role emphasizes strong scripting, ITIL-aligned practices, and collaboration with ITSM/ITOM teams. A Bachelor's degree in a technical field is required; CSA/CAD certifications and exposure to Flow