Senior ServiceNow Developer Workspaces & Automation Remote

Apex Systems; Gilbert (AZ); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

ESPP

HSA

Job summary

Everforth Apex is seeking a ServiceNow Software Developer III to design, develop, and support enterprise ServiceNow solutions accelerating employee and customer experiences. You will modernize interactions via Workspaces, Employee Center, Service Portals, and CSM while driving automation and platform adoption.

You will collaborate with stakeholders, participate in Agile ceremonies, and implement integrations using REST APIs and web services.

Qualifications

• 5+ years of ServiceNow development experience.
• Strong expertise in ServiceNow Workspaces, UI Builder, and Next Experience Framework.
• Experience developing Employee Center, Service Portal, CSM Portal, and customer self-service solutions.
• Proficiency in JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes, UI Actions, and Flow Designer.
• Experience with ITSM, CSM, Knowledge Management, and Service Catalog implementations.
• Strong integration experience using REST APIs, Integration Hub, and web services.
• Experience working in Agile environments with distributed teams.
• Excellent analytical, problem-solving, and communication skills.
• Experience with AI platforms, Agentic AI, Generative AI, LLMs, or ServiceNow AI capabilities is a plus.

Responsibilities

• Develop and support ServiceNow Workspaces, including SOW, Agent Workspace, and Next Experience applications.
• Leverage UI Builder to extend out-of-the-box capabilities and deliver role-based workspace experiences.
• Build and support Employee Center, Service Portal, Knowledge Management, and self-service capabilities.
• Develop and enhance customer-facing portals, including CSM and Business Portals.
• Create widgets, portal pages, forms, and digital experiences to improve engagement and self-service adoption.
• Configure and customize CSM, Knowledge Management, and Service Catalog capabilities.
• Design and implement workflow automation using Flow Designer, Integration Hub, and platform-native capabilities.
• Develop integrations with enterprise systems using REST APIs and web services.
• Build and support ServiceNow customizations using JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, and UI Actions.
• Evaluate and adopt emerging ServiceNow capabilities to improve experiences.
• Partner with stakeholders to deliver scalable solutions; participate in Agile ceremonies; troubleshoot production issues; maintain technical documentation.

Skills

ServiceNow Development

UI Builder

Next Experience Framework

JavaScript

Glide APIs

Flow Designer

REST APIs

Web Services

Agile

AI/GenAI capabilities

Tools

ServiceNow Scripting

Scripting Best Practices

Job description

Everforth Apex is seeking a ServiceNow Software Developer III to design, develop, and support enterprise ServiceNow solutions accelerating employee and customer experiences. You will modernize interactions via Workspaces, Employee Center, Service Portals, and CSM while driving automation and platform adoption.

You will collaborate with stakeholders, participate in Agile ceremonies, and implement integrations using REST APIs and web services.