Senior ServiceNow Developer

ManpowerGroup; Tempe (AZ); On-site; USD 83,000 - 124,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

401(k), Plus Match

Weekly Pay

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

ManpowerGroup is seeking a Senior ServiceNow Developer to join our client’s IT Service Management team in the United States. This onsite role focuses on building capacity management workflows, designing custom ServiceNow apps, and integrating with monitoring tools to optimize infrastructure performance.

You will work with cross-functional teams to implement ITSM, CMDB, Service Mapping, and reporting solutions, while following Agile/Scrum practices in a hybrid cloud environment (AWS/Azure).

Qualifications

• 5+ years of ServiceNow development experience with strong technical background.
• Proficiency in JavaScript, Glide API, REST/SOAP APIs, and SQL data analysis.
• Experience developing custom ServiceNow applications and portals.
• Knowledge of ITIL Capacity Management processes and infrastructure performance monitoring.
• Familiarity with Agile/Scrum methodologies and hybrid cloud environments (AWS, Azure).

Responsibilities

• Design, develop, and maintain ServiceNow applications, workflows, and integrations for capacity management.
• Configure ITSM, CMDB, Service Mapping, Performance Analytics, Discovery, and Reporting modules.
• Create capacity dashboards, KPIs, and forecasting reports for infrastructure resources.
• Integrate ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, and Splunk.
• Automate data collection, trend analysis, threshold alerts, and capacity planning workflows.

Skills

ServiceNow development

JavaScript

Glide API

REST/SOAP APIs

SQL

ITIL Capacity Management

Agile/Scrum

Cloud environments

Tools

SolarWinds

Dynatrace

Splunk

Job description

One of our leading clients, is seeking a dedicated Senior ServiceNow Developer to join their dynamic team. As a Senior ServiceNow Developer, you will be an integral part of the IT Service Management department supporting various teams involved in infrastructure and capacity management. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to technology solutions, which will align successfully within the organization.

Job Title: Senior ServiceNow Developer

Location: Onsite

210 Hudson St, Jersey City, NJ 07311

4050 W. Boy Scout Boulevard, Tampa, FL 33607

410 North Scottsdale Road, Tempe, AZ 85288

Note - Locals who are ready to work on W2 are highly preferred. OPT/L2/H4 EADs/GC EADs are also acceptable as long as they are ready to work on Experis Payroll.

What's the Job?

• Design, develop, and maintain custom applications, workflows, and integrations within ServiceNow to support Capacity Management processes.

• Configure and customize ServiceNow modules including ITSM, CMDB, Service Mapping, Performance Analytics, Discovery, and Reporting.

• Create capacity dashboards, KPIs, and forecasting reports for various infrastructure resources.

• Integrate ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, and Splunk.

• Automate data collection, trend analysis, threshold alerts, and capacity planning workflows to enhance operational efficiency.

What's Needed?

• 5+ years of ServiceNow development experience with a strong technical background.

• Proficiency in JavaScript, Glide API, REST/SOAP APIs, and SQL data analysis.

• Experience developing custom ServiceNow applications and portals.

• Knowledge of ITIL Capacity Management processes and infrastructure performance monitoring.

• Familiarity with Agile/Scrum methodologies and hybrid cloud environments (AWS, Azure).

What's in it for me?

• Opportunity to work on innovative projects supporting enterprise infrastructure.

• Collaborate with a diverse and talented team committed to professional growth.

• Engage in a role that encourages continuous learning and skill development.

• Be part of an organization that values inclusion, ethics, and responsible business practices.

• Competitive hourly rate aligned with your expertise and experience.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.