Senior ServiceNow Developer

United Software Group Inc.; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior ServiceNow Developer to join their dynamic team in Dallas. This on-site role involves working closely with banking clients to migrate and enhance their ServiceNow experience. You will leverage your extensive experience in ITOM, Service Graph, and ITSM to deliver high-quality solutions while collaborating with cross-functional teams. If you are passionate about innovation and eager to make an impact in a fast-paced environment, this opportunity is perfect for you. Join a forward-thinking company that values your expertise and offers a collaborative atmosphere for professional growth.

Qualifications

• 8+ years of experience in ServiceNow with a focus on ITOM and Discovery.
• Strong understanding of Service Graph, Mapping, and ITSM processes.

Responsibilities

• Design and develop components of application and technical architecture.
• Execute tests and collaborate with teams to meet application requirements.

Skills

ITOM & Discovery

Service Graph & Mapping

Configurations

Integration & Automation

Performance Analytics

ITSM

Migration & Upgrade

Service Portal

Education

ServiceNow System Administration Certified

Tools

ServiceNow

Salesforce

WorkDay

Azure

Splunk

Job description

I hope you are doing well,

I have an Immediate opening for a senior ServiceNow position in Pittsburgh, PA, Dallas, TX, Strongsville, OH, Birmingham, AL, Phoenix, AZ. Please let me know if you are interested.

This is an on-site opportunity with my Client. The end customer is in the banking domain, and we got immediate interviews.

Pittsburgh, PA

Dallas, TX

Strongsville, OH

Birmingham, AL

Phoenix, AZ

Ability to work remotely: Hybrid - 3 days in office, 2 remote REQUIRED

Acceptable time zone(s): EST preferred

Days of the week: Monday-Friday

Working Hours (Flexible): 8am-5pm

OT: No

Travel: No

Intended length of Assignment: Through EOY

Function of the Group: Manages ServiceNow as a whole

Initiatives/Projects: Migrating to new experience of ServiceNow

Industry background: ServiceNow background, Prior Banking

Roles and Responsibilities:

• Perform design tasks and develop components of application and technical architecture

• Develop test cases and data

• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.

• Assists with selecting appropriate platforms, integrates and configures solutions.

• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

• May provide consultation on common issues and best practices for junior staff.

• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.

• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Must Have Technical Skills:

Level 3 – 8 years+ preferred by HM -

1. ITOM & Discovery – Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors

2. Service Graph & Mapping – Experience in Service Mapping Implementation, CI Relationship Management

3. Configurations – Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists

4. Integration & Automation – Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk

5. Performance Analytics – Design & Implementation of Dashboard, Reports

6. ITSM – Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management

7. Migration & Upgrade – ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances

8. Service Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience

Flex Skills/Nice to Have:

1. Agile Development

2. Project Portfolio Management

3. Demand Management

4. Resource Management

5. Innovation Management

6. Cost Management

7. Test Management

8. Portfolio & Strategic Planning

9. Investment Funding

10. Portfolio Management

11. Scenario (Financial) Planning

Education/Certifications:

ServiceNow System Administration Certified preferred, degree not required.

Sriram Chaganti

Sr. Talent Acquisition Specialist

Direct:614-495-9222 Ext: 289 | Fax: [phone]

E-mail: [e-mail]
LinkedIn: https://www.linkedin.com/in/sriram-c-a3a83668/