ServiceNow Developer – (Remote) – 1722

PlacingIT; Dallas (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking an experienced ServiceNow Developer for a 3-month remote contract. The ideal candidate will design and implement innovative solutions focusing on Playbooks and Agent Workspaces, enhancing user experience and operational efficiency within the ServiceNow platform.

Qualifications

• 3+ years of hands-on development experience with ServiceNow.
• Strong knowledge of ServiceNow modules such as ITSM, HRSD, or CSM.
• Proven experience with Playbooks and Agent Workspace customization.

Responsibilities

• Design and develop custom applications and workflows on the ServiceNow platform.
• Configure and enhance Agent Workspace.
• Build and maintain Process Automation Playbooks.

Skills

JavaScript

Glide APIs

ServiceNow scripting tools

Process Automation Playbooks

Agent Workspace customization

REST

SOAP

MID Server

Education

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist

Job description

ServiceNow Developer – (Remote) – 1722


Location: Remote
Employment Type: 3 months contract
Interview: In-Person interview is required for this role.
Residency Requirements: Those authorized to work in the US are encouraged to apply.


The client is not looking for someone with a ton of build experience but rather, heavy experience with workspaces & playbooks is required.


Job Description:
We are seeking an experienced ServiceNow Developer with strong expertise in Playbooks and Agent Workspaces to join our team. The ideal candidate will be responsible for designing, developing, and implementing innovative solutions that enhance the user experience and improve operational efficiency within the ServiceNow platform.

Key Responsibilities:

• Design and develop custom applications, workflows, and integrations on the ServiceNow platform, with a focus on Playbooks and Workspaces.
• Configure and enhance Agent Workspace to streamline task management and improve user interaction.
• Build and maintain Process Automation Playbooks for guided experiences across ITSM, HR, or CSM modules.
• Collaborate with product owners, architects, and business analysts to gather and refine requirements.
• Troubleshoot, debug, and optimize existing ServiceNow applications and configurations.
• Ensure adherence to development best practices, including source control, code reviews, and documentation.
• Support the deployment and release management process for ServiceNow updates and enhancements.

Qualifications:

• 3+ years of hands-on development experience with ServiceNow.
• Strong knowledge of ServiceNow modules such as ITSM, HRSD, or CSM.
• Proven experience with Playbooks (Flow Designer & Guided Interactions) and Agent Workspace customization.
• Proficiency in JavaScript, Glide APIs, and ServiceNow's scripting tools.
• Familiarity with integration tools such as REST, SOAP, and MID Server.
• ServiceNow Certified Application Developer or Implementation Specialist is a plus.