Senior ServiceNow Architect for Enterprise Transformation

Accenture PLC; Seattle (WA); On-site; USD 141,000 - 278,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture in Seattle seeks a Senior Technical Architect for the ServiceNow Business Group to lead end‑to‑end platform design and implementation. You will mentor developers, guide governance, and collaborate with enterprise clients to shape solutions that deliver measurable business value.

The role requires 10+ years with ServiceNow, strong technical leadership, and a proven ability to influence executives. Travel and cross‑office collaboration are expected as part of a dynamic consulting

Qualifications

• Minimum 10 years' experience working with ServiceNow in a Technical Architecture, Lead Engineer, or equivalent senior technical role, with demonstrated ownership of end‑to‑end solution design.
• Minimum 8 years' experience driving enterprise IT transformation and platform strategy, preferably within a consulting or professional services environment.
• Minimum 6 years' experience leading and mentoring ServiceNow Developers and/or Technical Architects, including responsibility for technical direction, coaching, and quality outcomes.
• Minimum 6 years' hands‑on experience establishing and enforcing architectural and engineering standards, including code reviews, design reviews, and platform governance.
• Minimum 6 years' experience with advanced scripting and development on the ServiceNow platform, including JavaScript and platform APIs (SQL experience preferred).
• Minimum 6 years' experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid/Wagile environments).
• Minimum of 3 ServiceNow certifications: System Administrator/CSA (required), Application Developer/CAD (required), CIS - ITSM or equivalent domain certification (preferred)
• Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience); if Associate’s degree, minimum 6 years additional relevant work experience.

Responsibilities

• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
• You are someone that is process oriented and prefers order over chaos.
• You are comfortability asking for help from peers and Subject Matter Experts when needed.
• Strong background working with Enterprise Software companies and/or Consulting companies
• Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
• As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.

Skills

ServiceNow

Technical Architecture

Lead Engineer

Agile Delivery

Executive communication

Problem solving

Stakeholder management

Mentoring

Education

Bachelor’s degree or equivalent experience

Tools

JavaScript

ServiceNow APIs

SQL

Job description

Accenture in Seattle seeks a Senior Technical Architect for the ServiceNow Business Group to lead end‑to‑end platform design and implementation. You will mentor developers, guide governance, and collaborate with enterprise clients to shape solutions that deliver measurable business value.

The role requires 10+ years with ServiceNow, strong technical leadership, and a proven ability to influence executives. Travel and cross‑office collaboration are expected as part of a dynamic consulting