Senior ServiceNow Architect: Enterprise IT Transformation

Accenture PLC

Saint Petersburg (FL)

On-site

USD 140,000 - 240,000

Full time

29 hours ago

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Job summary

Accenture is seeking an experienced ServiceNow Technical Architect to design and lead enterprise implementations for Fortune 500 clients. You will guide end‑to‑end solution design, mentor developers, and provide senior technical oversight on critical programs.

The role emphasizes governance, business alignment, and scalable platform strategies. You will collaborate with account teams, lead architecture discussions, and drive best practices in Agile delivery, tooling, and cloud integration.

Qualifications

Minimum 10 years' experience working with ServiceNow in a Technical Architecture, Lead Engineer, or equivalent senior technical role.
Minimum 8 years' experience driving enterprise IT transformation and platform strategy in a consulting or professional services environment.
Minimum 6 years' experience leading and mentoring ServiceNow Developers and/or Technical Architects.
Minimum 6 years' hands-on experience establishing and enforcing architectural and engineering standards.
Minimum 6 years' experience with advanced scripting and development on the ServiceNow platform, including JavaScript and platform APIs.
Minimum 6 years' experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid).
Three ServiceNow certifications: System Administrator/CSA, Application Developer/CAD, CIS - ITSM or equivalent domain certification (preferred).
Bachelor’s degree or equivalent professional experience; if Associate’s degree, 6+ years additional relevant work experience.

Responsibilities

Lead and mentor ServiceNow developers and other architects on large, complex programs.
Provide governance, architecture direction, design reviews, and quality outcomes across client engagements.
Influence sponsors and stakeholders with options, risks, and trade-offs for governance and program decisions.
Drive continuous improvement of implementation methodologies and service offerings based on client experience.
Collaborate with ServiceNow account teams to progress opportunities and add value for clients.