Senior ServiceNow AICT Architect — Remote

Cognizant Technology Solutions Corporation; Salem (OR); Remote; USD 100,000 - 117,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation is seeking a ServiceNow AICT Solution Architect to shape governance, deployment, and scaling of AI on the ServiceNow platform through AI Control Tower (AICT). You will collaborate with client stakeholders, delivery leaders, and ServiceNow consultants to translate governance needs into secure, scalable solutions.

The role requires senior-level experience in enterprise ServiceNow solutions, hands-on AICT/IRM implementation, and strong governance and

Qualifications

• Senior-level experience architecting enterprise solutions on the ServiceNow platform.
• Hands-on implementation experience with ServiceNow AI Control Tower and Integrated Risk Management (IRM).
• In-depth knowledge of AICT applications, plugins, releases, roles, lifecycles, data models, and integrations.
• Proven ability to lead solution design, make sound technical decisions, and run quality reviews.

Responsibilities

• Lead end-to-end solution architecture for ServiceNow AI Control Tower implementations, translating client AI governance needs into scalable, well-structured designs
• Own technical governance by guiding key design decisions, setting architecture standards, and keeping delivery aligned to platform best practices
• Design AICT configurations across roles, lifecycles, data models, and integrations, including alignment with Integrated Risk Management (IRM)
• Validate releases, plugins, and dependencies to ensure smooth, well-sequenced deployments and upgrades
• Drive quality assurance by leading solution and technical reviews that keep every deliverable accurate, stable, and client-ready

Skills

ServiceNow architecture

AICT expertise

Integrated Risk Management

Technical governance

Lead design reviews

Tools

AI Control Tower

ServiceNow plugins

Job description

Cognizant Technology Solutions Corporation is seeking a ServiceNow AICT Solution Architect to shape governance, deployment, and scaling of AI on the ServiceNow platform through AI Control Tower (AICT). You will collaborate with client stakeholders, delivery leaders, and ServiceNow consultants to translate governance needs into secure, scalable solutions.

The role requires senior-level experience in enterprise ServiceNow solutions, hands-on AICT/IRM implementation, and strong governance and