Senior ServiceNow Admin & CMDB Specialist

DivIHN Integration Inc; Springfield (IL); Remote; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is seeking a Senior ServiceNow Administrator to enhance and support their ServiceNow environment. The role demands a minimum of 6 years of ServiceNow administration experience, focusing on CMDB management and IT service management processes. The Administrator will lead the configuration of various modules, develop documentation, and ensure platform stability. Candidates should possess a Bachelor's degree in a related field and strong problem-solving skills. This position can transition to full-time employment after an initial contract period.

Qualifications

• Minimum of 6 years of experience in ServiceNow administration and configuration.
• Strong understanding of CMDB principles and IT infrastructure.
• Expertise in Business Services and Configuration Item relationships.

Responsibilities

• Lead the administration and configuration of the ServiceNow platform.
• Develop and manage the CMDB for accurate IT infrastructure representation.
• Implement and maintain ServiceNow integrations with other enterprise systems.
• Design and develop custom applications and workflows within ServiceNow.
• Provide expert-level support for ServiceNow implementation projects.

Skills

ServiceNow administration

CMDB management

Technical troubleshooting

Problem-solving

Education

Bachelor’s degree in computer science or related field

Job description

A technology consulting firm is seeking a Senior ServiceNow Administrator to enhance and support their ServiceNow environment. The role demands a minimum of 6 years of ServiceNow administration experience, focusing on CMDB management and IT service management processes. The Administrator will lead the configuration of various modules, develop documentation, and ensure platform stability. Candidates should possess a Bachelor's degree in a related field and strong problem-solving skills. This position can transition to full-time employment after an initial contract period.