Senior Service Technician & Shop Lead (Trailers)

Nationwide Trailers; Texas; On-site; USD 39,000 - 52,000; Full time

Job summary

Nationwide Trailers is seeking a Lead Service Technician to oversee the service department with expert mechanical skills and daily leadership. You will coordinate with parts, communicate with customers, and drive safe, efficient shop flow.

The role emphasizes diagnosing electrical, brake, axle, hydraulic, and structural issues, performing complex repairs, and coaching junior technicians to maintain high-quality workmanship.

Qualifications

• 3+ years of experience in trailer, automotive, equipment, diesel, or related mechanical repair.
• Strong diagnostic abilities in electrical, brake, and axle systems.
• Effective communication skills with customers and team members.
• Ability to coach and support other technicians.
• High attention to detail and commitment to safety and quality.

Responsibilities

• Greet and check in customers for service appointments.
• Walk trailers with customers to identify concerns and safety issues.
• Build or review repair estimates and obtain approval before work begins.
• Provide repair status updates throughout the job.
• Assist customers during pickup and explain repairs and safety notes.

Skills

Diagnostics

Customer communication

Leadership

Attention to detail

Job description

Nationwide Trailers is seeking a Lead Service Technician to oversee the service department with expert mechanical skills and daily leadership. You will coordinate with parts, communicate with customers, and drive safe, efficient shop flow.

The role emphasizes diagnosing electrical, brake, axle, hydraulic, and structural issues, performing complex repairs, and coaching junior technicians to maintain high-quality workmanship.