Senior Service Technician & Field Expert (70% Travel)

ElDorado National California Inc; Riverside (CA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid time off

Job summary

ElDorado National California Inc. in Riverside, CA is seeking a Technician III to perform advanced diagnostics, troubleshooting, and repair of complex mechanical, electrical, and electronic systems on transit vehicles.

This role acts as a SME, leading service projects and mentoring junior technicians, with remote and on-site support and training responsibilities. The role involves production quality control collaboration, cross-functional coordination with engineering and OEM partners, and

Qualifications

• High school diploma or GED.
• 5+ years of relevant service/repair experience in manufacturing, automotive, or equipment-based environment.
• Valid driver’s license; must be able to obtain a commercial license.
• Expert knowledge of mechanical, hydraulic, electrical, and diagnostic systems.
• Strong leadership, mentorship, and project coordination skills.
• Excellent problem-solving and troubleshooting ability.
• Ability to read and interpret blueprints, electrical diagrams, and technical manuals.
• Proficient with diagnostic software and tools.
• Strong verbal and written communication skills.
• Ability to travel frequently, including overnight and emergency assignments.

Responsibilities

• Perform advanced troubleshooting and diagnostics on electrical, mechanical, and pneumatic systems.
• Lead complex service or repair projects with minimal supervision.
• Calibrate, repair, and maintain critical system components and safety equipment.
• Mentor and train junior service technicians (Service I & II).
• Provide remote and on-site technical assistance.
• Complete and review service documentation for accuracy and completeness.
• Coordinate with engineering, production, or OEM partners to resolve service issues.
• Maintain tools and equipment in safe, functional condition.
• Adhere to and promote company safety policies and procedures.
• Identify areas for improvement and provide input on service process enhancements.
• Support production quality control and engineering product improvement initiatives.
• Participate in training to stay up to date with evolving technologies.
• Deliver technical training to external customers or internal production teams as needed.
• Travel Requirement: This role requires regular travel, including air travel, to customer sites, vendor locations, or company facilities. Approximate travel: 70% of the time.
• Must maintain all necessary identification and documentation (e.g., valid driver’s license, government-issued ID, or passport) to travel by air for work.

Education

High school diploma or GED

Tools

Diagnostic software

Job description

ElDorado National California Inc. in Riverside, CA is seeking a Technician III to perform advanced diagnostics, troubleshooting, and repair of complex mechanical, electrical, and electronic systems on transit vehicles.

This role acts as a SME, leading service projects and mentoring junior technicians, with remote and on-site support and training responsibilities. The role involves production quality control collaboration, cross-functional coordination with engineering and OEM partners, and